Research Computing Support and Applications Internship - University of Florida

OPS Intern or Student Intern

UF Information Technology (UFIT) is seeking two talented and highly motivated, part-time Support and Applications Interns to join Research Computing, a unit within UFIT, for the summer semester. The interns will assist with UF Research Computing user support, ticket triage, application installation, and support tool development. The interns will work with Research Computing facilitators, systems staff, and customers as needed. This paid internship is designed to provide students currently enrolled in college an opportunity to learn practical skills and gain experience to propel you into a successful career in Information Technology.

Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

Since all work will take place in the RC support system, HiPerGator, and RC user documentation wiki interns will be able to combine remote work and in-person presence in the RC Support office space in the New Physics Building.

Some key responsibilities and characteristics of this position are:

• Support service request/ticket triage
• Answer basic support questions via ticketing system, slack, Zoom
• Install research applications on HiPerGator
• Participate in the development of support-related scripts/tools/web applications

Some key learning outcomes for the student intern are:

• Practical understanding of contemporary research computing
• HPC application installation skills
• Troubleshooting application code
• Programming experience (support tool and web app development)
• Demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences
• Identify, write down, and carry out performance objectives (mutually agreed upon by the employer, the UFIT experiential learning supervisor, and the student) related to the practical experience in their internship

About UF Information Technology 

Reporting to the Vice President and Chief Information Officer, UF Information Technology is comprised of eight departments: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit  http://www.it.ufl.edu/vp-cio-office/strategic-plan/.

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida 

UF is the state’s oldest, largest, and most comprehensive land grant university with an enrollment of over 50,000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is located in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support a range of activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer a variety of programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.

$18.00 per hour

UF Student Assistant
This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average.

OPS Intern
High School diploma or equivalent.

The ideal candidate will posses the following experience and skills:

• Strong communication skills
• Familiarity with Linux and command-line use
• Research or programming experience (python preferred) is a plus
• HiPerGator use experience a plus

Applicants are required to submit with their application:

• Cover Letter
• Resume or CV
• Professional References (Minimum of 3)

Application must be submitted by 11:55 p.m. (ET) of the posting end date.