Reservations Agent - Remote - Fabventure Travel
Detroit, MI
About the Job
We are seeking a detail-oriented Reservations Agent to join our team. As a Reservations Agent, you will play a key role in assisting guests with reserving vacation rentals, cruises, resorts, theme parks and more.
Applicants can be remote but must reside in the United States, Mexico, or Australia
**Responsibilities:**
- Handle guests inquiries and provide information on, availability, and amenities
- Assist guests in making reservations and booking a vacations
- Manage reservation systems to ensure accurate and up-to-date information
- Coordinate with vendors to meet guests needs and resolve issues promptly
- Provide exceptional customer service to enhance the overall guest experience
**Skills:**
- Experience in hospitality industry preferred but not required
- Strong customer service skills with a focus on guest satisfaction
- Sales skills to promote additional services
- Excellent communication and interpersonal abilities
- Ability to work in a fast paced environment
**Benefits**
- Fully remote - work from anywhere you choose
- Flexible work schedule - Make your own hours and schedule, full-time or part-time
- No experience required - unlimited training provided
- Access to earned travel industry certifications
- Access to online and live travel booking training
- One-on-One and team coaching
- No sales quota
- Travel discounts
- Performance based with uncapped earning potential
- Access to regular incentives, trips, prizes
- Discounted CLIA card and opportunity to qualify for IATAN card
- E&O insurance
- Great company culture and community
- Access to bonuses
Joining our team as a Reservations Agent offers the opportunity to work in a dynamic environment where you can utilize your skills in customer service, hospitality, and sales. If you are passionate about providing exceptional service and enjoy assisting guests with their travel needs, we would love to hear from you.
Opportunity : Full-time or Part-Time
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