Residency Advisor - Greystone Communities

Mennonite Village, a premier continuing care retirement community is expanding! This redevelopment is planned for the heart of the existing campus in Albany, OR. We are seeking an experienced individual to join the Sales and Marketing Team as a Residency Advisor.

The Residency Advisor is a sales professional who presents and sells the community lifestyle to the prospective resident – from initial lead through closing – leading to deposits and gains in occupancy.  This individual is responsible for meeting with prospective residents through telephone contact, personal appointments and will apply effective sales techniques which include a thorough discovery process, consultative and relational selling practices.

This effort includes both conducting and monitoring measurable sales goals for calls, appointments, event attendance, deposits and occupancy for the community. The Residency Advisor is responsible for achieving (meeting or exceeding) reservation and move-in goals which advance occupancy for the community. 

Primary Responsibilities

The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

• Develop and nurture relationships with potential residents and their family members, Village residents, staff, and the greater community.
• Generate sales referrals from potential resident and community contacts.
• Respond to requests for information in a timely manner.
• Provide accurate reports to all appropriate parties.
• Maintain regular contact with existing leads and prospects.
• Achieve the community sales and move in goals.
• Exceed hospitality and service standards.
• Always act professionally and honestly in the representation of the Community concept of senior living.
• Other duties as assigned by Supervisor.

Qualifications

• Bachelor’s degree, or equivalent experience.
• Proven sales experience.
• At least one year in marketing/sales in senior living setting preferred.