Resident Advocate Evening B - Bay Area Turning Point Inc.

Job Title:  Resident Advocate Evening B	FLSA Status:  Non-Exempt
Department:  Client Services	Reports to:  Shelter Manager
Effective Date:	Pay Rate:  $19.71 per hour

Position Overview:
Resident Advocate Evening B is responsible for overseeing and providing direct support to victims of domestic and sexual violence during assigned shifts.  Perform related tasks as assigned by the Shelter Manager.

HOURS:32 hours weekly minimum or as necessary to achieve program objectives, responsibilities, and tasks.   
Work Schedule to include Sunday 2 PM-10 PM, Monday 4 PM-12 AM, Tuesday – Wednesday Off,
Thursday 2 PM-10 PM, Friday 4 pm-12 AM and Saturday Off
However, the Standard Schedule may be flexible to achieve program objectives, tasks, activities, and responsibilities and effectively document outcome measures and variances.

Essential Duties and Responsibilities:

• Provide crisis intervention assistance to current residents and hotline callers.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Oversee the safety, security, and general welfare of the residents and the shelter facility during assigned shifts.
• Maintain confidentiality pertaining to the shelter facility's records, residents, and locale.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attending and contributing to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed.
• Document pertinent information in client files and communication log.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

Qualifications:

• Entry-level position, no additional required.

Education and Other Requirements

• Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/provide proof of automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific Competencies:

• Demonstrate leadership, communication, and problem-solving skills in a manner that encourages and empowers residents to seek remedies for positive change.
• Computer knowledge of programs including Microsoft Office Suite.
• Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises.
• Sensitivity regarding the issues of family violence and sexual assault.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.
 

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.

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