Resident Care Manager - Homestead Home Health Care Services

A senior living facility in Grand Rapids is looking for a dedicated and compassionate Resident Care Manager to join our team and ensure the smooth operation of our facility. If you have management experience and demonstrated compassion towards the elderly, we are looking for you. This is an on-call position. Your responsibilities will include overseeing daily operations, covering shifts as needed, and ensuring the well-being of our seniors, which include assisting with ADL’s. We believe in creating a warm and supportive environment for our residents and staff and are looking for someone that shares our vision. If you are passionate about making a positive impact in the lives of the elderly and have managerial skills to lead a team, we encourage you to apply.

Duties include but not limited to:

• Maintain employee files
• Review shift supervisor checklists
• Cover open shifts as needed
• Assist residents with care: dressing, bathing and toileting
• Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc.
• Assess any care complaints
• Payroll – review for missed punches, missed lunches etc. and follow up
• Enter shift pick-ups and shift trades
• Create schedules for staff
• Schedule and interview applicants
• Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary
• Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
• Order clinical supplies
• Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
• End of month: monthly private pay ADL flow sheet changeover, monthly shower sheet distribution, billing support

Benefits:

• Opportunities for advancement
• Paid orientation and training
• Employee recognition events
• Paid time off
• Medical, dental and vision available for full time employees

Requirements needed:

• Prior experience managing a senior living facility (2 years)
• Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
• Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
• Proficient in organizational, time management skills
• Demonstrates good judgment, problem solving and decision-making skills
• Demonstration of proficiency in computer skills
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed.