Resident Coordinator - Peachtree Senior - Rainey Property Management

ABOUT THE ORGANIZATION

Rainey Property Management (Rainey) offers best-in-class management services and operation of apartment communities. Rainey provides owners of multi-family communities with a full suite of property management solutions tailored to the unique needs of each community. Our team prides itself on consistently providing a high level of service to the owners and residents of the communities we manage.

Our team possesses 150+ years combined experience leading nationally recognized multifamily property management organizations. Our team members leverage in-depth market research, proven business practices, and local knowledge to create value and maximize returns for our investors, partners, and clients.

At Rainey we believe that all people deserve access to safe, decent, sanitary and affordable housing regardless of income or background. By employing a hands-on approach to property management, we create healthy and happy communities for our residents while delivering efficient operating results. We firmly believe that it is possible to create value and community at the same time, and we aim to do so with the highest level of customer service.

• Plan, organize, and execute community events and activities that foster a sense of community and engagement among residents.
• Develop and distribute newsletters, flyers, and other communication materials to keep residents informed about upcoming events and property updates.
• Develop and maintain positive relationships with residents, community partners, and local organizations to enhance the overall quality of life for tenants.
• Coordinate with community partners and service providers to offer supportive services for tenants, including education, health, and social services.
• Provide exceptional customer service and act as a positive representative of the property.
• Address any resident complaints or issues with empathy and efficiency, ensuring a high level of resident satisfaction. Reporting all concerns to the Property Manager.

• Previous experience in property management, customer service, or a similar role is advantageous.
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse groups of people.
• Excellent organizational and time-management abilities.
• Flexible availability, including occasional evenings or weekends as required.

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