Resident Experience Director - Memory Care - Sagora Senior Living Inc.

The Resident Experience Director is responsible for one or more operational departments in addition to overseeing the memory care functions of the community. This position will report to the Executive Director who serves as the community leader and is responsible for the financial, human resource and operations management of the community.

Are you an individual that is looking to make a true impact in your next career move? At Sagora Senior Living, we strive to put our residents first in all we do. Serving in one of our communities means getting the privilege to build meaningful, lasting rapport with our senior residents. In addition to our unmatched company culture and potential growth opportunities, we also offer the opportunity to work in an ever-growing industry alongside people who care, just like you.

We offer Independent Living, Assisted Living, and Memory Care living options at communities across five states. Our associates benefit from competitive compensation, benefit packages, and on-demand pay among other company perks. If you are interested in joining our mission to change lives, apply now!

Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!

Benefits

• Company-paid telemedicine service through Teladoc for all Full-Time benefit eligible team members
• On-Demand Pay – Request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Associate Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member's position)
• Lasting relationships with our residents! Our residents have so much wisdom to share!

Position details:

• Community name: Lyndale Abilene Memory Care
• City, State: Abilene, TX
• Community details: https://www.lyndaleabilenemc.com/
• Status: Full Time
• Shift/hours: Monday - Friday 8a-5p with rotating weekends as Manager on Duty and on call 24hrs

Responsibilities:

• Support the Executive Director and fulfill the role of Executive Director in the absence of such a leader, providing guidance and direction to residents, residents’ families, and associates
• Oversee the resident care and programming functions for Memory Care residents
• Over see the Memory Care, Lifestyles, and Culinary departments
• Interact with residents and families to build relationships
• Responsible for details of operations including housekeeping, culinary, activities, etc.
• Assist other members of the management team with budgetary issues
• Submit reports as directed to the Executive Director and Home Office staff
• Perform administrative functions in support of the Executive Director
• Perform all other duties as assigned by management
• Work with other members of the management team to market and manage the community
• Serve as Manager on Duty (“MOD”) as assigned
• On call 24 hours a day for emergency/crisis situations
• Work weekends and holiday rotation to assure appropriate coverage on weekends and holidays

Skills/Requirements:

• 1 or more years' previous management experience in the senior housing industry (AL, MC or LTC)
• Certified Dementia Practitioner (CALM) preferred
• Strong verbal and written communication skills
• Advanced computer and Microsoft Office experience with ability to create reports and analyze operational issues
• A desire to work with senior adults
• Ability to solve complex operational and people problems
• Must possess or be willing to acquire a valid driver's license to drive on company time as needed
• Must be available after regular working hours and work weekends and holidays as necessary

Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.