Resident Services Coordinator - WinnCompanies
Lemoore Naval Air Station, CA 93245
About the Job
The Resident Services Coordinator will support both County Parkside and Huron Plaza residents by offering available resources and referrals to community members while helping build and maintain a sense of community. This role will support Residents of County Parkside and Huron Plaza Apartments in Huron, CA.
This is a full time position that offers a pay range of $18 to $20 per hour, depending on experience.
Responsibilities
- Liaison between County Parkside and Huron Plaza residents and external community service agency resources. Maintain and facilitate relationships with service agencies.
- Engage in effective networking and collaboration to utilize available community support and resources, including initiation of new partnerships. Attend staff and community meetings. Update and share new resources with site staff and residents as needed.
- Inform residents about community resources and services, arrange for monthly presentations, and attend meetings as necessary.
- Conduct ongoing outreach to all residents. Provide resources and referrals to residents as needed.
- Maintain confidentiality and privacy of residents and compliance with regulatory requirements. Archive all required forms and case notes securely.
- Distribute newsletters, brochures, and other relevant materials to residents, ensuring that communication accommodates language differences, cultural differences, visual impairments, and other necessary accommodations as required by residents.
- Participate in activities related to understanding institutional and structural racism and building cultural competence.
- Assist Residents with filling out or completing forms for housing, food, utilities and other essential needs.
- Collaborate with the Site Manager and other site staff to resolve resident issues.
- Complete all reports in an accurate and timely manner.
- Complete all required training each year.
Requirements
- Direct experience providing services to low-income households, seniors, and/or adults with disabilities
- Demonstrated ability to work with diverse populations, including multi-cultural, age, and disabilities
- Experience navigating public assistance programs, such as Medicaid, Medicare, or SNAP
- Knowledge of mental health issues and familiarity with mental health system
- Excellent oral and written communication skills
- Proficiency in MS Office suite, i.e., Word, Excel, PowerPoint, Outlook
- Ability to work courteously and effectively with community groups, staff from partnering agencies, and volunteers
- Experience in de-escalation, and conflict resolution
- Ability to maintain regular, reliable attendance records
- Occasional weekend and evening shifts
- Familiarity and experience with social services resources for low-income families in the area
- Bilingual in Spanish required
Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
Current Winn employees should apply through this internal link.
PI254083655
Source : WinnCompanies
