Resident Services - BG-IC, LLC
San Jose, CA 95002
About the Job
....Tag you're it!!!!!....
Our “IT factor” means we are the best in what we do and are always striving to be even better!
Team “IT FACTOR”
Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.
We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!)... Take a look at what makes us different….
Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.
Here is what your day might look like....
As one of our Resident Services Coordinators your day is all about BEING FLEXIBLE!!! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing department (and stepping in when necessary to sell/lease) working with renewals and helping the maintenance team to ensure great service! Paying attention to the details makes you the person the resident’s love to see!
- Being that go to person for the residents! You’ve got the answers!!
- Be the right-hand person for the leasing team!! Helping to greet prospective clients and possibly showing the property if a helping hand is needed
- You might work with the residents and team to promote our lease renewals
- Be the voice of the property handling our phone calls.
- Processing the service request from resident, to maintenance and the follow up
- Be entrepreneurial with suggestions and ideas for improving resident satisfaction and events
The expected salary range for this California position is between $23.00 and $25.00. The actual compensation will be determined based on experience and other factors permitted by law.
The role is also eligible for the following benefits:
- Retirement benefits,
- Health care benefits,
- Paid time off (sick leave, parental leave, vacation leave, PTO, etc.).
- Bonuses
WES123
Education
Preferred- High School or better in Business
Licenses & Certifications
Required- Driver's License
Skills
Required- Communication
- Customer Service
- Creativity Innovation
Behaviors
Required- Team Player: Works well as a member of a group
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
