Residential Care Supervisor - Harmony Haven - County of Riverside
Beaumont, CA 92223
About the Job
The County of Riverside's Department of Public Social Services, Children's Services Division, is seeking a qualified Residential Care Supervisor. This position is assigned to Harmony Haven Children and Youth Center in Beaumont. The role involves working a 4/10 schedule, Monday to Thursday from 9:00 PM to 8:00 AM.
All applicants for positions at Harmony Haven Children and Youth Center must meet the age requirement of at least 21 years of age as required by the Transitional Shelter Care Facility Operating Standards by the California Department of Social Services. Applicants who are under 21 years of age are not eligible for positions within Harmony Haven, but may be eligible for positions in other divisions or departments.
The Residential Care Supervisor will supervise, coach, and mentor a team of Social Services and support staff. The incumbent will plan, direct, and coordinate program activities that provide transitional shelter care and supervision to children and youth aged birth to 17 who are in protective custody and awaiting placement in a residential setting at Harmony Haven Children and Youth Center. The incumbent in this position will specifically support the transitional period from daytime activities to nighttime activities. This will include, but is not limited to, ensuring children take their medication, making sure they go to bed and are ready to attend school the following morning, and ensuring there is sufficient staff coverage. This position will require the incumbent to interact with the children and youth at the facility. Lastly, the incumbent will attend meetings and perform other duties as assigned.
The most competitive candidates will have previous experience working in congregate care, group homes, and/or behavioral health settings. Additionally, the department seeks candidates with extensive social work experience in children's services and programs. Previous experience as a Wrap Coach is highly desirable. A Wrap Coach is a professional who provides coaching or guidance to individuals involved in wraparound services. Wraparound services are a comprehensive, holistic approach to caring for individuals with complex needs, often involving multiple service providers and community resources.
Meet the Team!
The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?
EXAMPLES OF ESSENTIAL DUTIES
• Plan, schedule, supervise, and coordinate the activities of staff, who are assigned 24-hour care and supervision of children and youth.
• Assign, review, and evaluate the work of subordinate staff; plan and/or conduct orientation programs for new employees and train staff.
• Plan and coordinate programs with social workers and other Residential Care Supervisors to meet the needs of dependent children.
• Review case histories of newly admitted children and youth with Harmony Haven Children and Youth Center or its partners to identify complex care needs.
• Assist in the development of daily living plans for children and youth.
• Intervene and/or respond to critical incidents and emergency situations.
• Participate and assist in de-escalation and emergency hands-on techniques.
• Plan recreational activities and arrange for field trips or outings.
• Participate and assist in life saving measures such as First Aid, Narcan and Defibrillator.
• Ensure adequate supply of children and youth's food, supplies, and clothing.
• Arrange for children and youth's appointments, medical needs, visitations, and passes.
• Review and evaluate the accuracy and thoroughness of logs and records, special incident reports, and other pertinent reports.
• Provide consultation to staff on complex care needs.
• Serve as liaison between Harmony Haven Children and Youth Center staff and other members of a multi-disciplinary team.
• Ensure a safe environment for children, youth, and staff and elevate concerns to leadership team.
• May transport and/or accompany individual and groups of children and youth to appointments or on field trips outside the facility.
• Provide responsive, high-quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.
MINIMUM QUALIFICATIONS
OPTION I Education: Graduation from an accredited college or university with a bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field to the assignment.
Experience: Two years of direct care services in a public or private social services agency performing duties equivalent to a Residential Care Social Worker.
OPTION II Education: Graduation from an accredited college or university with a bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field to the assignment.
Experience: Two years of case planning/case management experience in a public or private social services agency performing duties equivalent to a County of Riverside Social Services Practitioner III.
OPTION III Education: Graduation from an accredited college or university with a bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field to the assignment.
Experience: Three years of performing duties equivalent to a County of Riverside Social Services Practitioner II.
OPTION IV Education: Graduation from an accredited college or university with a bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field to the assignment.
Experience: Three years of direct care services performing duties equivalent to a Residential Care Worker.
OPTION V Education: Graduation from an accredited college or university with a master's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field to the assignment.
Experience: Two years of performing duties equivalent to a social worker and/or case manager in a hospital or healthcare setting or direct care services.
ALL OPTIONS Knowledge of: Basic public social service programs at the state and local level; basic principles of public assistance policies, laws, rules, and regulations governing public social services agencies; current issues, in the field of social services; behavioral patterns of the disadvantaged; cultural and ethnic attitudes towards community and social services; basic principles of interviewing and problem-solving methods; principles and techniques of supervision and training; basic dynamics of child development; behavior patterns of disturbed children and youth; state and County rules and regulations governing emergency child care facilities; community Care Licensing regulations.
Ability to: Work effectively with a wide variety of agencies, organizations, and individuals; interview, evaluate children and youth and recognize the relevant and significant factors pertaining to their needs; implement basic social service plans and monitor children and youth's progress toward established goals; understand and evaluate basic psychological, cultural, and social factors affecting behavioral patterns; explain department procedures; interpret agency programs and policies to individuals, agencies, and organizations; read and interpret information obtained from computers, microfilms, and written documents; obtain information in a non-intrusive but persuasive manner; interact effectively with people from diverse cultures and socio-economic backgrounds.
SUPPLEMENTAL INFORMATION
Other Requirements
License: Possession of a valid California Driver's License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel. Mileage reimbursement is available when using a personal vehicle for County business.
Harmony Haven Children and Youth Center is a 24-hour facility, and incumbents may be required to participate in a mandatory overtime, holiday and on-call schedule.
First Aid and CPR certifications are required within one month of hire and must be maintained throughout employment.
In addition, 24 hours of initial training and other department training is required per Transitional Shelter Care Facility Operating Standard.
Per California Health and Safety Code (HSC) 1562, must be at least 21 years of age.
Pre-Employment
All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment.)
Veterans' PreferenceThe County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here ( Download PDF reader ).What's Next?
Open to All Applicants
This recruitment is open to all applicants.Qualified applicants may be considered for future vacancies throughout the department.
Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.
Application Period
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the close date of the recruitment. No late applications will be permitted.
Include relevant work experience details on resume and/or application.
Proof of Education
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.
Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
For questions regarding this recruitment
Contact Danilo Lozano at DaLozano@rivco.org with any questions regarding this recruitment.
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY - LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.