Residential & Commercial Energy Advisor - Idaho Power

**If you are a current Idaho Power employee, please apply through the Employee Portal.

Application Deadline:

10/18/2024 at 11:59 pm Mountain Time

# of Positions:

1

Job Type:

Regular

Job End Date:

Exemption Status:

Exempt

Pay Range:

87,297.60 - 105,144.00 Annual

Minimum Age Requirement:

Job Description:

Idaho Power — located in vibrant Boise, Idaho — is looking for a Residential and Commercial Energy Advisor to join our Customer Operations team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to safely provide our customers with the reliable, affordable, clean energy they depend on.

The Residential and Commercial Energy Advisor provides customer solutions and technical expertise to resolve complex and sensitive issues for residential and commercial customers. They work to educate customers on all energy related topics including, consumption, energy efficiency, electrification, and clean energy opportunities while maintaining a high level of customer satisfaction. They are expected to be highly effective in two-way communication, problem resolution, negotiation, with advocacy and influence on behalf of the company.

In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.
 

A COMPETITIVE CANDIDATE WILL HAVE

Knowledge of:

• IPC business priorities, rules, regulations, and rates
• Electrical system operation and protection equipment
• Lighting design and equipment
• Power quality issues and mitigation options
• Feeder and plat maps
• Sales techniques and selling process
• Energy efficiency and material
• IPC energy resources

Preferred:

• Residential and commercial building and electrical codes
• An understanding of Idaho Power Clean Energy Goal
• Idaho Power’s Integrated Resource Plan

Skills in:

• Using Microsoft Office Suite, CLRIS, and current customer information system
• Verbal and written communication to individuals and groups
• Public speaking, presenting, and negotiating

Ability to:

• Work as a team member with all departments and with people of diverse backgrounds
• Work flexible hours and work schedules
• Be flexible and creative in approaching job duties
• Initiate action independently as needed with planning & organizing abilities leading to effective recommendations and decision making

Preferred:

• Educate customers on Electrification and renewable energy

MINIMUM REQUIREMENTS

Education:

• Bachelor's degree

OR

• An equivalent combination of formal education and experience

Preferred:

• Bachelor's degree in Marketing, Business, or other related field and training in HVAC systems, heat loss/gain, and lighting

Experience:

• 3 years of external customer contact experience including 2 years utility, marketing, or relationship/account management experience

Preferred:

• 5 years of experience in sales, marketing, customer service, or a technical field related to utility/energy operations
• Experience with HVAC systems, heat loss/gain, and lighting

Licenses & Certifications:

• Valid driver's license with an acceptable driving record based on driving requirements for the position

PHYSICAL REQUIREMENTS
Job requires the ability to occasionally bend, stoop and squat, ascend/descend stairs, ladders, climb in to and out of vehicles; twist, kneel, balance; rarely crawl. Rarely lift 10 lbs. shoulder height and above; rarely lift items weighing up to 50 lbs. waist high and knee high; rarely use exertional force less than 50 lbs.; occasionally use two hands to carry items weighing up to 50 lbs. and one hand to carry items weighing up to 25 lbs. Frequent grasping and using fine hand manipulation for small hand tools, driving, computer keyboard. Must be able to withstand confined spaces and heights. Applicant must be able to perform the essential functions of the job without posing a direct threat of harm to self, others, or property.

ADDITIONAL INFORMATION
Job requires occasional travel with overnight stays and the ability to occasionally provide safe, reliable transportation. In addition, job may require the ability to climb ladders and work in confined spaces at residential and small commercial buildings; and perform the essential functions of the position without posing a direct threat of harm to self, others, or property. Position occasionally requires evening and weekend work representing the Company.

Competencies:

Adaptability, Building Customer Loyalty, Building Networks, Communication, Decision Making, Initiating Action, Planning and Organizing

__________________________________

Need Assistance Completing Your Application?

Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company:  Phone: 208-388-2965 or Email:jobs@idahopower.com

Idaho Power is an Equal Opportunity Employer

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.

Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.