Residential Homes Manager - Community Living & Support Services (CLASS)

Community Living and Support Services (CLASS) is hiring a full time Residential Homes Manager in the Pittsburgh, PA area.
Community Living and Support Services (CLASS) is driven by organizational values that foster community inclusion for people with a variety of abilities. The organization offers a number of individualized services including Residential Supports (IDD and/or Autism and TBI), Independent Living Skills Training, Community-based Case Management, Day Programming, and a variety of other services throughout the greater Pittsburgh area.
If you are someone who wants to build stronger communities and ensure that all people, regardless of ability, can live, work, and play in the communities of their choice, CLASS wants you on our team.

What employees are saying about CLASS:
"CLASS allows me to use my strengths to service the participants."
"Good atmosphere to achieve common goals."
"Staff are compassionate and dedicated in their professional supporting our participants."

BASIC FUNCTION: Manage the daily operation of two assigned homes, supervise direct support staff and ensure the delivery of support services to up to six individuals.

QUALIFICATIONS:
Associate degree or equivalent schooling in a related field. At least two years working in a residential setting and management experience preferred.
OR
High school diploma and five years of residential experience and demonstration of management skills.

RESPONSIBILITIES:

• Ensure upkeep of all assigned homes and alert administrative staff of any needs.
• Conduct on-site training with newly hired staff using prescribed guidelines and values.
• Manage staff schedules to ensure site coverage per individuals’ needs.
• Manage timely performance evaluations of staff within 3 months of employment and annually thereafter.
• Carry out disciplinary actions as prescribed by agency guidelines.
• Serve as on call support for assigned homes via agency provided cell phone and participate in on call weekend rotation as scheduled.
• Support the maintenance of assigned agency vehicles.
• Ensure that all assigned homes are clean and well organized.
• Manage medication administration to ensure compliance and monitor individuals' medication supply.
• Review individuals' financial documentation on at least a weekly basis.
• Conduct staff meetings on a regular basis (at least monthly).
• Assist individuals with arrangements for transportation via agency van and/or ACCESS.
• Attend individuals' ISP meetings.
• Schedule and accompany individuals to appropriate appointments.
• Ensure that immunizations, written recommendations of providers, and all medical follow-ups are completed as required.
• Collaborate with Residential Team to ensure that regulatory requirements are in compliance.
• Coordinate community activities with/for individuals and ensure appropriate staff support is in place.
• Manage vacant direct care shifts and potentially fill in for emergency situations or other circumstances.
• Work with Quality Coordinator to ensure compliance with regulations.
• Supervise and/or report critical incidents within 24 hours and provide all necessary information.
• Acquire 24 hours of relevant training, including required trainings, during the designated cycle.
• Other duties as assigned.

• To implement all responsibilities in a timely and effective manner.
• To respond to staff, individuals, family members and other professionals in a sensitive and tactful manner.
• To be an advocate and example in the person-centered philosophy.
• To adhere to policies established by CLASS and its relevant funding sources.
• To remain available and accessible to individuals, to ensuring their satisfaction with service provision as well as their health and safety.

CLASS does not discriminate against any person regardless of race, creed, color, national origin, sex, disability, age in admission, treatment, or by participation in programs, services and activities, or in employment.

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