Residential House Manager I - Lyons HR, LLC
Eastaboga, AL
About the Job
Job Title: Residential House Manager I
Department: Residential Program
Supervisor: Residential Program Coordinator
FLSA Status: Non-exempt
Summary
Work schedule for the House Manager I position is for one week on duty and one week off duty. Manages and implements all aspects of residential care as directed by the Residential Program Coordinator by performing the following duties.
Duties
Responsible for residents in the home and during activities 24 hours a day, except for scheduled time off.
Works as scheduled by Residential Program Coordinator to maintain efficient, quality care.
Assists in implementing active care plans (such as PCPs) for each resident as directed.
Completes documentation for CFAs, PCPs or BSPs, and prepares reports, as required by licensing and certifying agencies and ROI policy; and keeps the Residential Program Coordinator, Residential Program Director/QDDP informed of any problems.
Demonstrates and/or assists residents in daily self-care practices such as personal hygiene, dressing, cooking, home maintenance, shopping, laundry scheduling, and clothes repair to aid independence and foster self-esteem of residents.
Converses with residents to reinforce positive behaviors and to promote social interaction.
Supervises preparation, cooking and serving of quality, nutritional, family-style meals according to pre-approved menus and recipes and maintains inventory of food and supplies.
Works closely with the Auxiliary Services Coordinator to help plan outside community activities and to coordinate transportation (van service) to outside community activities.
Works closely with Residential Health Services Nursing staff to coordinate transportation (van service) to medical appointments.
Responsible for transporting residents to all scheduled activities and appointments as necessary.
Must always obey traffic laws and maintain a clean driving record.
Must be able to assist residents on and off vans, as needed.
Helps to maintain cleanliness and safety of the home to provide pleasant living conditions and to meet requirements of the licensing and certifying agencies and ROI policies.
Follows safe work practices and uses universal precautions when the need arises.
Assist residents with evacuation during file and tornado drills and other emergency preparation exercises.
Responds to emergencies and administers First Aid, CPR and/or CPI as needed.
Monitors and assists residents in self-administration of medicines; consults with Residential Health Services Nursing staff regarding medications, medical needs, or medical emergencies; and maintains supply of medication as prescribed.
Maintains residents’ supply of personal hygiene products.
Documents all visits with relatives, outgoing calls, and other contacts made by residents.
Communicates information to the resident’s family or guardian only through the Resident Program Director/QDDP.
Has a working knowledge of ROI’s Residential Operations Manual and complies with all rules and regulations and ROI policies applicable to residential care of residents with developmental disabilities.
Adheres to the Individual Rights and Abuse, Neglect and Mistreatment policies and procedures.
Consults with the Residential Program Coordinator regarding any complaints, incidents or problems involving resident care, staff relations, or quality of service.
Participates in appropriate Residential Program and ROI meetings, as requested.
Performs such other duties as assigned by the Residential Program Coordinator and/or the Residential Program Director/QDDP.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding how job relates to others; uses resources effectively.
Resident Care – Knows each resident personally in order to serve his or her individual needs; manages difficult or emotional resident situations; exhibits sensitivity to the emotional needs of residents and their families; able to be flexible and to adapt to immediate needs of residents; responds promptly to resident needs; solicits resident feedback to improve service; responds to requests for services and assistance; meets commitments.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when handling emergencies or dealing with emotional topics.
Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; keeps others adequately informed; works cooperatively in group situations; works actively to resolve conflicts.
Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Safety and Security – Observes safety and security procedures; determines appropriate actions beyond guidelines; reports potential unsafe conditions; uses equipment and technology properly.
Morals and Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity; acts consistent with Christian principles; upholds organizational values; follows dress code.
Education and/or Experience
High school diploma or GED; and preferably two or three years’ experience operating a household or providing direct care.
Certificates, Licenses, Registrations
Must maintain current Alabama driver’s license and obtain MAC, CPR, First Aid, and CPI certification. Must also successfully pass criminal history record check and TB screening. Designated as House Manager “In Training” until successfully complete First Aid, CPR, CPI and OSHA training, which must be complete within 90 days from initial date-of-hire.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit, stand and walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds on his or her own as well as lift/transfer a person with assistance, as needed. Specific vision abilities required by this job include close and long distance vision. The noise level in the work environment is usually moderate.
Disclaimer
Nothing in this job description restricts ROI’s right to assign or reassign duties and responsibilities to this job at any time.
Department: Residential Program
Supervisor: Residential Program Coordinator
FLSA Status: Non-exempt
Summary
Work schedule for the House Manager I position is for one week on duty and one week off duty. Manages and implements all aspects of residential care as directed by the Residential Program Coordinator by performing the following duties.
Duties
Responsible for residents in the home and during activities 24 hours a day, except for scheduled time off.
Works as scheduled by Residential Program Coordinator to maintain efficient, quality care.
Assists in implementing active care plans (such as PCPs) for each resident as directed.
Completes documentation for CFAs, PCPs or BSPs, and prepares reports, as required by licensing and certifying agencies and ROI policy; and keeps the Residential Program Coordinator, Residential Program Director/QDDP informed of any problems.
Demonstrates and/or assists residents in daily self-care practices such as personal hygiene, dressing, cooking, home maintenance, shopping, laundry scheduling, and clothes repair to aid independence and foster self-esteem of residents.
Converses with residents to reinforce positive behaviors and to promote social interaction.
Supervises preparation, cooking and serving of quality, nutritional, family-style meals according to pre-approved menus and recipes and maintains inventory of food and supplies.
Works closely with the Auxiliary Services Coordinator to help plan outside community activities and to coordinate transportation (van service) to outside community activities.
Works closely with Residential Health Services Nursing staff to coordinate transportation (van service) to medical appointments.
Responsible for transporting residents to all scheduled activities and appointments as necessary.
Must always obey traffic laws and maintain a clean driving record.
Must be able to assist residents on and off vans, as needed.
Helps to maintain cleanliness and safety of the home to provide pleasant living conditions and to meet requirements of the licensing and certifying agencies and ROI policies.
Follows safe work practices and uses universal precautions when the need arises.
Assist residents with evacuation during file and tornado drills and other emergency preparation exercises.
Responds to emergencies and administers First Aid, CPR and/or CPI as needed.
Monitors and assists residents in self-administration of medicines; consults with Residential Health Services Nursing staff regarding medications, medical needs, or medical emergencies; and maintains supply of medication as prescribed.
Maintains residents’ supply of personal hygiene products.
Documents all visits with relatives, outgoing calls, and other contacts made by residents.
Communicates information to the resident’s family or guardian only through the Resident Program Director/QDDP.
Has a working knowledge of ROI’s Residential Operations Manual and complies with all rules and regulations and ROI policies applicable to residential care of residents with developmental disabilities.
Adheres to the Individual Rights and Abuse, Neglect and Mistreatment policies and procedures.
Consults with the Residential Program Coordinator regarding any complaints, incidents or problems involving resident care, staff relations, or quality of service.
Participates in appropriate Residential Program and ROI meetings, as requested.
Performs such other duties as assigned by the Residential Program Coordinator and/or the Residential Program Director/QDDP.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding how job relates to others; uses resources effectively.
Resident Care – Knows each resident personally in order to serve his or her individual needs; manages difficult or emotional resident situations; exhibits sensitivity to the emotional needs of residents and their families; able to be flexible and to adapt to immediate needs of residents; responds promptly to resident needs; solicits resident feedback to improve service; responds to requests for services and assistance; meets commitments.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when handling emergencies or dealing with emotional topics.
Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; keeps others adequately informed; works cooperatively in group situations; works actively to resolve conflicts.
Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Safety and Security – Observes safety and security procedures; determines appropriate actions beyond guidelines; reports potential unsafe conditions; uses equipment and technology properly.
Morals and Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity; acts consistent with Christian principles; upholds organizational values; follows dress code.
Education and/or Experience
High school diploma or GED; and preferably two or three years’ experience operating a household or providing direct care.
Certificates, Licenses, Registrations
Must maintain current Alabama driver’s license and obtain MAC, CPR, First Aid, and CPI certification. Must also successfully pass criminal history record check and TB screening. Designated as House Manager “In Training” until successfully complete First Aid, CPR, CPI and OSHA training, which must be complete within 90 days from initial date-of-hire.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit, stand and walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds on his or her own as well as lift/transfer a person with assistance, as needed. Specific vision abilities required by this job include close and long distance vision. The noise level in the work environment is usually moderate.
Disclaimer
Nothing in this job description restricts ROI’s right to assign or reassign duties and responsibilities to this job at any time.
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