Residential Manager - Friendship Community

The Residential Manager is responsible for the operations of the home, per organizational policies and state regulations, including the health and well-being of the Individuals in residence.

Residential Services:
1. Participate in the Individual Support Plan (ISP) process and meetings.
2. Implement, document, and monitor Behavior Support Plans and tools in collaboration with Behavior Support Consultant(s).
3. Assure Individuals experience a variety of social, recreational, and religious events.
4. Facilitate collaboration between the Program Specialist and the DSP Team.
5. Oversee Individual’s finances in compliance with FC’s and state regulations.
6. Monitor all appropriate Care Tracker functions for the Individual’s care.
7. Facilitate County monitoring visits.
8. Review and maintain the Individual’s personal property inventory records.
9. Submit monthly “out of facility” information to the Finance Department.
Medical Services:
1. Maintain Medication Administration Certification and administer medications.
2. Assure documentation of medical situations and appointments per regulations.
3. Maintain first aid kit supplies.
4. Maintain a supply of all required physician orders/approved medications.
5. Function as Practicum Observer for the home.
6. Maintain required medical records.
Food Services:
1. Oversee menu planning and food purchasing based upon each Individual’s needs and per regulations.
2. Include the Individuals in food preparation/ kitchen duties, table setting, etc. daily based upon ability and goals.
Housekeeping Services:
1. Maintain effective standards in compliance with regulations and for the appearance and cleanliness of the home.
2. Complete/delegate documentation of quarterly Safety Site Inspections.
Team Member Supervision/Responsibilities:
1. Manage, coach and communicate with DSPs to keep them informed regarding updates in collaboration with the Residential Coordinator.
2. Develop and maintain the monthly Team Member core schedule per staffing ratios.
3. Provide orientation for new Team Members regarding their varied job duties.
4. Document Team Member/DSP job performance, as appropriate, regarding work accomplishments and concerns or growth areas.
5. Facilitate monthly Team Meetings and summarize discussions in written minutes.
6. Discuss work performance concerns with the Residential Coordinator and involve Human Resources if any disciplinary action is warranted.
7. In collaboration with RC, hold TMs accountable for regulatory training requirements.
Other Services:
1. Report all incidents immediately to the Residential Coordinator or to On-Call.
2. Conduct or delegate and oversee documentation of monthly fire drills.
3. Serve on committees within Friendship Community, as requested.
4. Schedule FC routine automotive maintenance if unusual expenses are anticipated, they must be approved by the Associate Director of Facility Services.
5. Serve as the On-Call Contact Person on a rotating basis (cell phone provided).
6. Be knowledgeable regarding the Privacy Policy, and HIPAA/HITECH regulations.
7. Other duties as assigned.

Work Schedule: This is a full-time hourly position which is eligible for over-time pay (as approved). It is expected that the Residential Manager will work 8:00am - 4:30pm Monday - Friday, (40-hour work-week), with the flexibility to work non-scheduled hours to handle emergencies, appointments and other duties based upon staffing needs.

Education/Experience Requirements: Residential Managers are expected to have previous leadership experience and 1-2 years paid experience working with adults who have IDD/DD is preferred. The RM must possess the ability to be responsible, trustworthy, industrious, positive and facilitate Team efforts toward a common goal.