Residential Office Manager- Temporary - People Incorporated

Office Manager-Residential (temporary)

Monday-Friday 9-5pm

Temp /Full Time

Pay/ $23.50 per hour

People, Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!

Our Residential Program is seeking a highly organized and energetic Temp Office Manager. This position maintains administrative support and oversight of the Residential Division’s office support workflow. The employee upholds focus on premier services by providing oversight and making improvements in efficiency and effectiveness, as well as providing supervision of the Residential Office Support team.

ESSENTIAL FUNCTIONS:

• Implement new and/or existing operating practices as identified and maintain those practices as identified by performing regularly scheduled system audits.
• Provide appropriate follow-up to ensure compliance related to the financial records associated with reconciling both individual and program-related accounts with all relevant policies and regulations.
• Coordinate and oversee SNAP benefit (DTA) communications, scanning and emailing documents and filing.
• Resolve administrative issues by analyzing information, then identifying and communicating proposed solutions, as appropriate.
• Assist staff with budget issues as directed and as needed and review specific budget line items monthly as identified.
• Collaborate with Human Resources and Fiscal Departments to assure accurate FTE complement is attained, maintained, and filled with the appropriate staff.
• Maintain rapport with all Residential staff, managers, and other Agency employees by utilizing and creating consistent communication protocols.
• Foster premier service in both internal and external interactions.

• Work closely with Vice President of Residential Services to set office support team priorities/goals and direct the workload of the Residential Office Support team.
• Attend Residential Division meetings, as requested, to remain current on all activities within the programs, as well as assure minutes to meetings are gathered, reviewed, and stored.
• Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities and determining/identifying continuing needs of the program.
• Suggest and presents for review potential new procedures to Vice President of Residential Services to assist in maintaining best practices and update administrative policies, procedures, methods, and guidelines as needed; communicate new/updated procedures, methods, and guidelines to Residential staff as directed by the Vice President of Residential Services.
• Complete administrative projects by identifying and implementing new technology and resources where applicable in coordination with the IT Department.
• Maintain the Residential Office Procedures Handbook; ensure the handbook remains accurate and updated at all times by proposing changes to the Vice President of Residential Services.
• Attend trainings, seminars, meetings, and professional development as required.
• Perform other duties as assigned by the Residential Senior Leadership team members.
• Participate in all staff meetings and required training sessions, including in-service training, as scheduled.
• Maintain all program and Agency-required trainings.
• May be required to use personal vehicle for work related purposes.

QUALIFICATION REQUIREMENTS:

• Knowledge obtained through attainment of a minimum of an associate’s degree in related field, plus 2 years’ administrative experience or equivalent combination of education and experience.
• 2 years of adult residential services experience required.
• 1-year supervisory experience required.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Skill in administrative office functions, including but not limited to typing, writing, budget, and computer operations.
• Skill in organization, prioritization, and working independently.
• Skill in communicating and working with others cooperatively.
• A qualifying criminal background check, driving record, and a valid driver’s license are required.

People, Incorporated offers a competitive salary and benefits package that includes health, dental, 403(b), FSA, LTD, life insurance and generous accrued time off.

Why join our Team?

Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities.

At People Incorporated, you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

**For employees working in benefit eligible positions only**

Available Benefits:

• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health Insurance
• Dental Insurance
• Vision Insurance
• 403(b) savings plan
• Wellness Activities and initiatives
• Medical and Dependent Care Flexible Account
• FREE Life and Long-term Disability Insurance
• Short-term Disability Insurance
• Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile)
• Employee Assistance Program
• Fitness Center on Site
• Discounts on Auto, Home and Renters Insurance
• Free Financial Planning/Analysis
• Public Services Student Loan Forgiveness Program

Professional Developmental:

• Tuition Assistance Program
• Financial support with monthly student loan payments
• Reimbursement for C.N.A. Training and Licensing
• FREE DDS Certificate (Human Service)
• Scholarship Opportunities
• Degree Completion Incentive

Join us! #peoplewithapurpose

People Incorporated is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our Agency’s success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.

UNITED WAY MEMBER AGENCY

AA/EOE