Resort Outlet Manager at Eden Resort & Suites

OVERVIEW OF ROLE:

Supporting the Director of Food and Beverage, the Outlet Manager role will lead and assist staff at all levels in multiple outlets. Responsibilities include collaborating on service standards, enhancing productivity and profitability, and ensuring financial and guest satisfaction goals are achieved through effective training and communication. Must be available to work weekends and holidays. 

EDEN RESORT & SUITES EEO STATEMENT:

The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

$65,000 a year to start

DUTIES AND RESPONSIBILITIES

• Assist in the development of yearly budget for Outlets.
• Develop monthly forecast.
• Monitor payroll of Outlets.
• Attend weekly department head meetings.
• Revise standards and procedures for the department, as necessary.
• Maintain a good working relationship with other departments.
• Set an example for all team members to emulate by complying with all hotel policies and procedures.
• Perform a variety of other duties as assigned and responsibilities as requested.
• Support & communicate the Company’s philosophy and company culture.
• Support & communicate the Company’s philosophy and company culture using Guiding Principles and S.U.R.P.R.I.S.E & D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
• Provide instruction and/or guidance and assist in the F&B initiatives to follow all Safety training and programs.
• Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Write and present Yearly reviews to Outlet team members including assistant managers and supervisors.
• Other duties as assigned by management. 

ESSENTIAL SKILLS:

• Strong leadership skills with the capacity for development.
• Innovative and trustworthy.
• Ability to remain impartial during conflict.
• Strong accounting and arithmetic skills.
• Available to work evenings, weekends, and holidays.

EDUCATION AND EXPERIENCE REQUIRED:

• Hospitality Degree or at a minimum of 2 years of equivalent experience.
• Prior experience and knowledge using POS, and OpenTable.

PHYSICAL REQUIREMENTS:

• Stands/walks 60% of the shift. 40% doing administrative duties in the office.
• Reaches, bends, stoops, and wipes frequently.
• Lifts and carries up to 50lbs, places these items on high shelves and in walk-in cooler and/or freezer.

The Eden Resort & Suites offers a collection of unique and up-scale guest rooms and suites, unsurpassed on-site recreational facilitates, and exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premiere destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. Our core values are at the heart of all that we do and are key to our enduring success. Team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member.

Benefits:

• 401k
• Dental/Health/Life/Vision Insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Paid time off
• Referral program
• Employee Assistance Program