Resource Assistant, Coding - LogixHealth

Location: Bedford, Ma; Hybrid; Remote in AL, FL, GA, MI, MO, NC, NH, OH, OK, TN, TX, WI, WV

Purpose:

Provide support to the Resource Team in the delivery of an exceptional coding resource product that is accurate, complete and concise.

Duties and Responsibilities:

1.     Monitor and track/log all pertinent inquiries and issues that arise, into the CRM (Customer Relationship Management); an electronic data depository tool that houses all crucial client challenges and problem resolutions. Ensure this information is tracked timely and appropriately, and all data recorded is easily searchable/accessible via hyperlinks to client coding policies

2.     Monitor all emails received through Outlook and to ensure all internal and external client communications are responded to in a timely manner

3.     Maintain/ensure all client information in CRM coding fields, Master Client Grid, Master Coding Grids, and all coding templates and UAC grids on Garden are up to date by following Coding Policy QA process

4.     Execute the Annual Coding Policy Review project/push out all policies to clients for a review and to follow thru until it’s 100% completed

5.     Schedule conference calls with internal and external clients and record notes pertinent to the discussions

6.     Maintain and organize policy binders, team manuals, and Coding Resource Library on Garden

7.     Attend to special administrative projects as assigned

8.     Must be organized and be able to prioritize between multiple tasks or projects

9.     Adhere to the Code of Conduct and be familiar with all compliance policies and procedures stored in LogixGarden relevant to this position

Qualifications:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

Education (Degrees, Certificates, Licenses, Etc.):

1. High School Diploma or equivalent combination of education and experience required

2. Baseline knowledge of medical coding or currently in a certification program is a plus

Computer Skills:

Prior MS Office experience, including proficiency with Excel and Word, and internet software experience required.

Experience:

1. Prior experience and proficiency with MS Excel, Outlook and Word Doc required

2. 1‐2 years of experience in administrative role is required

3. Work experience in clinical setting is a plus

Specific Job Knowledge, Skill and Ability:

1.     Ability to add, to subtract, multiply and divide in all units of measure; this ability will encompass using whole numbers, common fractions and decimals

2.     Ability to compute rates, ratios and percentages

3.     Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals

4.     Ability to write routine reports and correspondence

5.     Ability to communicate effectively verbally and in writing in a business manner

6.     Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

7.     Ability to deal with problems involving several concrete variables in standardized situations

8.     Specific vision abilities required by this job include close vision

9.     Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms

Benefits at LogixHealth:

We offer a comprehensive benefits package including health, dental and vision, 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events.

About LogixHealth:

At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation’s leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states.

Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care.

At LogixHealth, we’re committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service.

To learn more about us, visit our website https://www.logixhealth.com/.