Restaurant Busser - IHG
San Antonio, TX 78205
About the Job
DUTIES AND RESPONSIBILITIES:
- Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
- Maintain constant flow of communication with and to the team.
- Sets up tables according to standard.
- Removes dirty dishes from tables.
- Sorts and exchanges soiled linen.
- Welcomes, greets and seats all guest when needed.
- Ability to listen and follow up to all guest requests.
- Cleans and replenishes guest supplies.
- Restocks stations throughout the day as needed.
- Prepares bread station in the pantry (AM) or outside (PM).
- Polishes glassware, chinaware, cutlery, etc.
- Assist with the service when possible and/or as needed.
- After each meal clean properly the station and floor as needed.
- Replenish cupboards with tablecloths, silverware, glasses etc.
- Restock coffee station with cups and clean it after each shift.
- Performs related duties and special projects as assigned.
- At IHG we are committed to providing our employees with a safe, secure and healthy workplace.
- It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
- Assists in maintaining the cleanliness of the restaurant in all areas.
- Communicates politely and display courtesy to guests.
- Communicates to his/her manager any difficulties, guest comment and other relevant information.
- Establishes and maintains effective employee working relationships.
- Attends and participates in daily briefings and other meetings as scheduled.
- Attends and participates in training sessions as scheduled.
- Perform other duties, tasks and special projects as assigned.
- Helps a Bartender to produce beverages according to the standard recipes and to control the issuing of beverages.
- Communicates politely and display courtesy to guests.
- Communicates to his/her superior any difficulties, guest comment and
- Other relevant information.
- Establishes and maintains effective employee working relationships.
- Attends and participates in daily briefings and other meetings as scheduled.
- Attends and participates in training sessions as scheduled.
- Prepares food & beverage material and equipment needed for the service in advance.
- Continues to restock the Bar during the shift and ensures Bartender has all the tools needed throughout the night.
- Ensure working area is always clean.
- Follows proper closing procedure:
- Cleans & restocks the Bar after last call and ensure it is ready to use for the next morning. Locks coolers & storerooms by the end of the shift.
- Follows proper key handling procedure.
- Performs duties noted on the daily tasks & cleaning schedule.
- At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
- Implements the hotel and department regulations, policies and procedures including but not limited to:
- House Rules and Regulation
- Health and Safety
- Grooming
- Quality
- Service
- Hygiene and Cleanliness
- Perform other duties, tasks and special projects as assigned.
QUALIFICATIONS:
Essential:
- Must be able to speak and understand English.
- High School diploma or equivalent
- Food Hygiene awareness and at least basic training.
- Ability to communicate in English with guests.
- Ability to compute basic mathematical calculations.
- Ability to provide legible written communication.
Desirable:
- Food Hygiene certificate.
- First aid awareness.
- Possess a friendly, upbeat & outgoing personality.
Essential Skills:
- Ability to perform job functions with attention to detail, speed and accuracy.
- Ability to prioritize, organize and follow through.
- Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
- Ability to work under pressure.
- Ability to work an 8-hr shift in all types of conditions pertinent to the job.
- Ability to work with all products and equipment prescribed.
- Ability to comprehend instructions.
- Ability to work cohesively with co-workers as part of a team.
- Ability & willingness to perform job tasks according to established standards.
- Must be flexible and able to work nights, weekends, and/or holidays as required.
Source : IHG