Restaurant General Manager - BK #1477 - Dunn Ave (Jacksonville, FL) - Burger King

Are you a dynamic restaurant manager looking for growth opportunities in a people-first company? If so, come join our amazing team in this exciting opportunity as a Restaurant General Manager with Burger King. You will manage achieving operational excellence by ensuring that goals are met, team members are coached and developed, and customers are provided the "ROYAL" treatment.

Founded in 1954, Burger King is the second largest fast food hamburger chain in the world. At BK, you can find work-life balance, flexibility, and career growth. Our restaurants offer the chance to live life your way. It is not just a job; it is a career opportunity where – You Rule!

Pay Transparency

Full-Time, Salaried Position: Starting Salary - Up to $60,000 annually w/Bonus Opportunities

Position Overview

The Restaurant General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets Burger King's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Restaurant General Manager works with his/her District Manager to set the restaurant's goals and creates a plan to achieve those goals. They also manage hiring and developing assistant manager and shift leaders to make sure that the restaurant has the right team to lead into the future. The ideal candidate should have General Manager experience running a high volume, drive-thru location. A background in quick service restaurants is strongly preferred. This position operates under the direction of the District Manager and directly manages a team of 20-40 staff members.

Summary of Responsibilities

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes by driving sales through initiative-taking guest service, people development, and operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean building facility
• Professionally responds and resolves customer feedback, and develops action plans to prevent future issues
• Leads the restaurant's recruitment and selection process to build and maintain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by providing coaching and feedback while effectively managing individual and team recognition programs
• Manages restaurant labor using best practices, Manager staffing, and Team Member scheduling
• Reviews financial statements, sales, analysis reports, and other performance data to measure productivity
• Actively identifies areas of operational improvements based on market trends
• Ensures communication is passed to every team member in the store
• Uses company provided tools and resources to coach, mentor and develop a high performing store team
• Ensures all safety and risk management issues are followed to company standards
• Creates and approves Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration

Required Qualifications and Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED needed; 2 years of college preferred
• 3-7 Years of QSR/Fast Casual restaurant management experience
• Understanding of Budgets, Reports, P&L management & drivers of restaurant profitability.
• Ability to prioritize own and others' work and time to meet deadlines and tasks
• Demonstrated leadership and critical thinking skills
• Exceptional customer and guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• Must have reliable transportation.
• Food Safety: Serve Safe certified
• Acts with integrity; keeps commitments
• Demonstrate the ability to communicate information and ideas so others will understand. Must be able to exchange correct information in these situations
• Tolerance for cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
• Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
• Push, pull, lift, and carry up to 10 lbs. often and up to 50 lb. occasionally, including lifting from ground to overhead
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word, and Outlook) and ability to learn and adapt to new systems quickly

Benefits

•    Career advancement opportunities

•    Medical, Dental, Vision, Life Insurance available

•    Paid Time Off (PTO)

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills needed for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.