Restaurant General Manager - Gecko Hospitality
Coventry, RI 02893
About the Job
Restaurant General Manager
Coventry, RI
Job Description:
We are seeking an experienced and driven Restaurant General Manager to lead the operations of a popular pizzeria. The ideal candidate will have a passion for customer service, strong leadership skills, and a proven ability to manage a busy, family-friendly restaurant. This role requires overseeing all aspects of the restaurant, ensuring smooth day-to-day operations, and driving both staff performance and guest satisfaction.
Key Responsibilities:
- Oversee daily restaurant operations, including staffing, inventory management, and customer service excellence.
- Lead and motivate front- and back-of-house teams, fostering a positive work environment and ensuring high standards of service and food quality.
- Manage financial performance, including monitoring sales, labor, and food costs to ensure profitability.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both guests and staff.
- Handle guest feedback and complaints, resolving issues to maintain a high level of customer satisfaction.
- Collaborate with the culinary team to ensure food quality and consistency, while developing and implementing new menu ideas.
- Implement marketing strategies and promotions to drive guest traffic and increase sales.
- Conduct regular training and development sessions for staff to maintain high service standards and operational efficiency.
- Prepare and analyze financial reports, creating strategies to enhance performance and meet revenue goals.
Qualifications:
- Minimum of 3-5 years of restaurant management experience, ideally in a pizzeria or casual dining environment.
- Strong leadership and interpersonal skills, with the ability to develop and manage a diverse team.
- Proven ability to manage budgets, financial reports, and cost controls effectively.
- Excellent customer service skills and a passion for creating a welcoming dining experience.
- Knowledge of food safety and sanitation regulations.
- Flexibility to work evenings, weekends, and holidays as required.
Join our team and play a key role in creating a vibrant, family-friendly dining experience in a fast-paced, popular pizzeria!
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Source : Gecko Hospitality
