Restaurant General Manager - RRG of Jacksonville, LLC

Are you a dynamic restaurant manager looking for growth opportunities in a people-first company? If so, come join our amazing team in this exciting opportunity as a Restaurant General Manager with Burger King. You will manage achieving operational excellence by ensuring that goals are met, team members are coached and developed, and customers are provided the ROYAL treatment.

Founded in 1954, Burger King is the second largest fast food hamburger chain in the world. At BK, you can find work-life balance, flexibility, and career growth. Our restaurants offer the chance to live life your way. It is not just a job; it is a career opportunity where – You Rule!

Pay Transparency

Full-Time, Salaried Position: Starting Salary - Up to $60,000 annually w/Bonus Opportunities

Position Overview

The Restaurant General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets Burger King's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Restaurant General Manager works with his/her District Manager to set the restaurant's goals and creates a plan to achieve those goals. They also manage hiring and developing assistant manager and shift leaders to make sure that the restaurant has the right team to lead into the future. The ideal candidate should have General Manager experience running a high volume, drive-thru location. A background in quick service restaurants is strongly preferred. This position operates under the direction of the District Manager and directly manages a team of 20-40 staff members.

Summary of Responsibilities

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes by driving sales through initiative-taking guest service, people development, and operations managementMotivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean building facilityProfessionally responds and resolves customer feedback, and develops action plans to prevent future issuesLeads the restaurant's recruitment and selection process to build and maintain an effective restaurant teamOn-boards new team members by training and guiding them through the certification processInspires the restaurant team by providing coaching and feedback while effectively managing individual and team recognition programsManages restaurant labor using best practices, Manager staffing, and Team Member schedulingReviews financial statements, sales, analysis reports, and other performance data to measure productivityActively identifies areas of operational improvements based on market trendsEnsures communication is passed to every team member in the storeUses company provided tools and resources to coach, mentor and develop a high performing store teamEnsures all safety and risk management issues are followed to company standardsCreates and approves Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration

Required Qualifications and Skills

Must be at least eighteen (18) years of ageHigh School Diploma or GED needed; 2 years of college preferred3-7 Years of QSR/Fast Casual restaurant management experienceUnderstanding of Budgets, Reports, P&L management & drivers of restaurant profitability.Ability to prioritize own and others' work and time to meet deadlines and tasksDemonstrated leadership and critical thinking skillsExceptional customer and guest service principlesAvailable to work evenings, weekends, and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurantMust have reliable transportation.Food Safety: Serve Safe certifiedActs with integrity; keeps commitmentsDemonstrate the ability to communicate information and ideas so others will understand. Must be able to exchange correct information in these situationsTolerance for cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noisesReach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overheadPush, pull, lift, and carry up to 10 lbs. often and up to 50+ lb. occasionally, including lifting from ground to overheadProficient in a variety of technology systems including Microsoft Office (Excel, Word, and Outlook) and ability to learn and adapt to new systems quickly

Benefits

• Career advancement opportunities

• Medical, Dental, Vision, Life Insurance available

• Paid Time Off (PTO)

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills needed for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

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