Restaurant General Manager - Westgate Resorts

About Wild Bear Inn
Nestled In the heart of beautiful Pigeon Forge, Tennessee, Wild Bear Inn is Moments away from the scenic Great Smoky Mountains National Park, the ultimate haven for adventure seekers and relaxation enthusiasts alike. As a member of the Wild Bear team, you'll play a pivotal role in creating unforgettable vacation experiences for our guests. Join our dynamic team at Wild Bear and be apart of crafting extraordinary memories that last a lifetime!

Operating a restaurant requires a multitude of talents, each as essential as the next. For you it’s not whether the glass is half full or half empty, it's about orchestrating seamless table turns and ensuring every guest experience is top-notch. The ultimate multi-tasker, you effortlessly juggle table touches with finesse. At Westgate Resorts our restaurants run at full tilt. Are you ready to take the handoff?

Duties

• Oversee day to day operations.
• Provide excellent customer satisfaction, service speed, and product quality.
• Control budget.
• Conduct monthly inventory.
• Effectively lead, manage and communicate with teams.
• Recruit, train and supervise all staff.
• Meet safety and sanitation standards.
• Schedule employees to ensure shifts have proper coverage.
• Streamline the restaurant processes to improve the guest experience.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• High school diploma or general education degree (GED).
• Six months to a year related experience and/or training.
• Equivalent combination of education and experience. 
• Leadership to guide and inspire the staff.
• Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers.
• ABC Certification required within 30 days of Hire, must be maintained on a current/valid status.
• Must successfully attend Company Mandatory Training programs.
• Meets state minimum age to serve alcohol.
• Availability to work nights, weekends, and holidays.
• Positive, engaging personality, and professional appearance.
• Eye for detail and understanding of drink mixing tools and techniques.
• Ability to stand for extended periods as well as lift up to 50 lbs.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.