Restaurant General Manager - Schlotzsky's
Springfield, MO 65802
About the Job
We are looking for a Restaurant General Manager to join our Schlotzsky's Team!
Our perfect candidate must be a true leader, with an unwavering passion for taking care of our team members and guests better than anyone out there. A person who always seeks knowledge and goes above and beyond to obtain results in his/her business. Someone who takes pride in ensuring that our guests receive only the highest levels of quality and service each and every time they visit.
After 1 year, a manager will be eligible to start accruing 80 hours of paid vacation per year.
Previous management experience is required.
Some nights & weekends will be required
(Schlotzsky's hours of operation are 10:00 AM-9:00 PM, 7 days per week. Typically a closing shift will be finished by 9:45 PM or earlier)
Requirements:
- Ability to work a 45+ hour week
- At least 18 years of age
- Must be able to perform, teach and train all aspects of assistant manager, and line employee positions, as needed
- Ability to handle fast-paced and high stress situations in the store
- Understand that in times of emergency extra hours and effort will be required
- Organize and establish priorities in the store with minimal supervision
- Willing to coach and task-manage employees on store operations
Responsibilities:
- Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance.
- Managers lead by example in following all company directives, such as signing up Shore Point customers, engaging current rewards customers and ensuring the entire team follows suit on a daily basis to assist in growing loyalty base and retention.
- The Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.
- Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.
- Managers must have excellent communication skills utilizing emotional intelligence, conflict resolution, and self-control while communicating with peers, team members, and owners.
- Managers help set the stage for the "temperature" of the team. They foster an efficient workplace bridled with fun, energy, with problem-solving skills, and assist team members in reaching their own highest potential in their current positions.
WHAT MAKE US – US?
Outside of our obviously mouthful of a name – it’s the mouthful of flavors we pack into every bite. With each bite a moment, a memory, an escape – well, at least for the time it takes to finish - and with our portions that can be a while. And never a crumb left behind, because good knows good.
Here, we find comfort in knowing our food brings you comfort – from the moment you walk in, to the moment you taste our fresh-from-scratch baked bread. And since everything is made-to-order - from sandwiches to pizza - it makes sense that we’re more deliberate food than fast food. Although, we do promise it’s worth the wait.
So, instead of giving you a long history lesson, we’ll leave you with this...
It’s been 50 years since that day on South Congress where we crafted (and perfected) our very first sandwich. And since that day – we’ve only added to our list of accomplishments.
But don’t just take our word for it – just ask our devoted fans. Like the ones that legit can’t quit our jalapeño chips or our homemade hot sauce.
What will be your thing?