Restaurant Host/Hostess - IHG
San Antonio, TX 78205
About the Job
Explore your journey ahead
- Warmly greet and welcome guests upon arrival, ensuring a smooth and efficient seating process
- Manage reservations and seating arrangements to optimize the dining experience and restaurant flow
- Provide guests with menus and answer any initial questions they may have
- Coordinate with the culinary and service team to ensure timely and accurate service
- Assist with the supervision and training of restaurant staff
- Support the Food and Beverage leadership team in maintaining high standards of service
- Step in to assist with various tasks, such as preparing beverages or supporting the service team during peak times
- Address guest concerns or complaints promptly and professionally, ensuring a positive resolution
- Maintain a clean and organized host station and front-of-house area
What we expect from you
- Previous experience in a similar role within a high-end restaurant or hospitality environment
- Exceptional guest service skills with a friendly and approachable demeanor
- Strong organizational skills and the ability to multitask in a fast-paced setting
- Excellent communication and interpersonal skills
- A passion for hospitality and a commitment to providing an unparalleled guest experience
- Flexibility to work evenings, weekends, and holidays as needed
Source : IHG