Restaurant Server - AM Shift - Cleveland Marriott East
Warrensville Heights, OH 44122
About the Job
About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description:As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including the Rock & Roll Hall of Fame, as well as the area’s premier shopping and dining @ Pinecrest. Our talented team of professionals have yet again led us to a TripAdvisor Certificate of Excellence. We want to build on that momentum and continue hiring only the best in the business. If you're looking to grow as part of a strong team, come see what we can offer you for your career! Cleveland Marriott East boasts 298 guest rooms, 13,000 sq ft of event space, M Club, restaurant, and a bar. Overview:Qualifications:
CULTURE & CHARACTER:
At the Cleveland Marriott East, a Pyramid Global Hospitality property. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience.
At the Cleveland Marriott East, a Pyramid Global Hospitality property. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience.
- Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
- Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
- Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
- Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
- Excellence - We always strive to make today a little better than yesterday.
JOB DESCRIPTION:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
COMPENSATION & BENEFITS:
- $8.50/hr.+ tips (average $13-$20/hr); Paid biweekly
- Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.
SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work weekends other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.
- Full-time: 30-40 hours per week depending on level of business forecasted
- Part-time: 8-29 hours per week depending on level of business forecasted
- Days of week/weekend scheduled will vary depending on level of business forecasted. Most shifts will be 6:00 AM - 3:00 PM.
ESSENTIAL FUNCTIONS:
- Greets guests as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to guests.
- Ensures that food is prepared correctly and to guests' satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as guests finish their meals.
- Prepares guests' checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent. Excellent interpersonal and customer service skills.
- Well-organized with the ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
- Must be at least 18 years old.
- Previous experience as a server preferred.
- Must obtain TiPS certification for alcohol service,employer paid.
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Source : Cleveland Marriott East