Restaurant Server (Full-Time), Renata's - Arizona Biltmore - Arizona Biltmore
Phoenix, AZ 85016
About the Job
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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Location Description:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining).
Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.
Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook
Overview:Renata’s Hearth serves contemporary Latin cuisine drawing inspiration from Mexico, Spain, Portugal, and Latin America with a focus on southwest ingredients and old world preparations to include smoking and grilling traditions. The name Renata means ‘born again’ and this reincarnation is a thank you to the bold and creative women who lived vibrantly beyond the rules.
As a Restaurant Server, you would be responsible for serving food and beverages to guests in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. The duties include, but is not limited to, the following:
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
This is a full-time position, and you must have availability to work weekdays, weekends, and holidays. The restaurant is open for dinner 7 nights a week from 5-10pm.
- Prior Food & Beverage experience in a high-volume environment
- Proactive
- Organized
- Keen eye for detail
- Prior experience in a hotel or resort is a plus
- Food Handlers Card, preferred
- TIPS Certification, preferred