Restaurant Shift Leader (Full-Time) at Zaxby's

• FREE Meals On Shift & 50% Off Meals Off Shift
• Flexible Schedule
• Early Access to Pay
• Paid Training
• Opportunities to Advance

• Recognition Program
• Employee Referral Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match (additional eligibility requirements)

• Complete all training requirements including:
• Zaxby's Shift Leader Development Plan
• Food Safety Certification
• Any additional training required by Zax LLC
• Creates a culture of high-performance and trains and coaches team members to meet all company standards
• Mentor, coach and develop team members and communicate performance concerns to your General Manager
• Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
• Create and maintain a positive culture and healthy team morale through recognition and leading by example
• Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
• Delegates tasks to team members and supervises performance during a shift
• Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
• Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
• Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
• Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
• Plans shift duties and ensures opening and closing duties are complete
• Collaborates with management team to develop goals and reports back to management on goal progress
• Ensure processes, policies, and procedures are properly followed throughout daily operations
• Follows company cash management policies
• Maintain compliance with federal, state, and local laws and guidelines
• Utilize management tools and keep neat, accurate, and current records
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Immediately report all human resources and risk management concerns to your General Manager and District Manager
• Escalate other concerns to your supervisor when appropriate
• All other duties necessary to ensure restaurant operations function properly

• Must be 18 years of age or older
• Must have reliable transportation
• Available to work a minimum of 5 days and 32 to 40 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
• Leadership experience preferred

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Job Industries

• Other