Restaurant Supervisor- $18.00 per hour at Six Flags Darien Lake

JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody’s) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. 

KEY DUTIES AND RESPONSIBILITIES:

• Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product.
• Develop and encourage high team member morale and communication between team members.
• Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist.
• Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager.
• Coordinate daily ordering with Unit Leads for each location.
• Responsible for monthly inventory.
• Prepare master schedule for all Restaurant team members (Beaver Brother’s, Pizza in the Square, Employee Cafe).
• Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members.
• Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget.
• Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours.

• Promote a positive work environment.
• Provide first class guest service to both Guest and Team Members.
• Monitor food costs and assist in the development of menu items to achieve budgeted goals.
• Monitor food equipment to ensure proper operation and maintenance.

• Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures.

• Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members.

• All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate.
• Responsible for making sure all team members comply with the company values and are completing our mission.
• Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. 
• Ensure that any team member that is injured reports the injury to First Aid immediately.

QUALIFICATIONS AND REQUIREMENTS:

• Minimum age is 18

• Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings
• Must be able to work holidays and weekends
• High school diploma or equivalent is required
• Valid NYS motor vehicle operator’s license
• Ability to work in a fast paced environment and maintain a positive attitude
• Team player
• Organized and detail oriented
• Good communication skills, both written and oral
• Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision
• Food Safety course is a plus
• Alcohol serving awareness course is a plus

OTHER FUNCTIONS:

Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit and/stand/or walk for long periods of time throughout the day
• Must be able to work outdoors in the park at various times throughout the year
• Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech
• Requires occasional kneeling and bending
• Requires occasional walking, reaching above shoulder, pushing and pulling
• Requires occasional lifts and carries up to 60 pounds
• Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart

EQUAL OPPORTUNITY EMPLOYER

SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE