Restaurant Supervisor - Cowboy Chicken
Longview, TX 75605
About the Job
Position Overview:
As a Restaurant Supervisor at Cowboy Chicken, you will be a key member of our management team, dedicated to overseeing the daily operations of the restaurant and ensuring that our guests have an exceptional dining experience. Your leadership skills, strong work ethic, and commitment to delivering outstanding customer service will be instrumental in upholding the high standards and warm hospitality that define Cowboy Chicken.
Key Responsibilities:
- Team Leadership: Provide guidance, support, and mentorship to the restaurant team, including line cooks, cashiers, and servers. Foster a positive and collaborative work environment that encourages teamwork and promotes a culture of excellence.
- Customer Service: Lead by example in delivering exceptional customer service. Interact with guests in a friendly and professional manner, addressing any concerns and ensuring a memorable dining experience.
- Training and Development: Conduct training sessions to ensure that all team members are well-versed in Cowboy Chicken's menu offerings, service standards, and safety protocols. Continuously develop and improve staff skills.
- Quality Control: Maintain high standards of food quality and presentation, ensuring that all dishes meet Cowboy Chicken's signature taste and appearance.
- Inventory Management: Oversee inventory control and ordering processes to maintain adequate supplies for daily operations, minimizing waste and costs.
- Health and Safety Compliance: Ensure that the restaurant complies with all health and safety regulations, including proper food handling and sanitation practices.
- Resolving Issues: Address and resolve customer complaints or conflicts, providing effective solutions to maintain guest satisfaction.
- Reporting and Documentation: Prepare and submit reports on sales, inventory, and other operational aspects as required by management.
Qualifications and Skills:
- Previous experience in a supervisory or management role in the food industry is preferred.
- Excellent customer service and communication skills, both with guests and team members.
- Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.
Benefits:
- Flexible Scheduling for both AM or PM and Part Time or Full Time
- No late nights, we close at 9:00pm
- Competitive Pay
- Meal benefits
- PTO available for full time employees
- Health Insurance available for full time employees
- Employee Referral Program
- Clear path for career advancement, we promote team members
Company Overview:
Our signature wood-fired rotisserie chicken is marinated with a special blend of herbs and spices, slow-roasted over an open flame, and served hot and juicy to create an unforgettable dining experience for our guests. At Cowboy Chicken, we use only the finest ingredients and provide exceptional customer service to ensure that every visit is a memorable one.
We might be the oldest Cowboy Chicken in these parts, and sure, we might look like we are from the 80’s, but hey, a lot of good things came from the 80’s! As the oldest operating Cowboy Chicken, we pride ourselves on serving fresh all-natural wood fire chicken in a friendly atmosphere. From the moment you drive up, you can see chickens roasting on an open fire, enticing you to come inside. While you are here, try some of our enchiladas or homemade peach cobbler, you will be glad you did! So, come on by and check out the Rottissaflame, you will be glad you did!