Position Title: Restaurant Team Member Trainer Franchise Organization/Location: XX Network Reports To: Restaurant Manager

Overview

Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.

Responsibilities Include:

• Performs all responsibilities of restaurant team members
• Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety
• Train restaurant team members and ensure completion of required training using Brand and franchisee's
• Help onboard restaurant team members using Brand and franchisee tools and
• Ensure restaurant team can execute new product rollouts including training, marketing and sampling
• Communicate clearly with restaurant team members and managers
• Serve as a role model for restaurant team
• Provide great guest service and coach restaurant team members to do the same

Education/Experience:

• Basic computer skills
• Fluent in spoken and written English
• Previous experience in retail, restaurant or hospitality
• High School diploma or

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects, ice, products, boxes up to 20lbs (if applicable)
• Wearing a headset
• Working in a small space

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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