Retail Assistant Manager - FedEx Express

Job Purpose:Serves customers by training staff; purchasing and displaying products.Duties: * Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. * Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. * Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt. * Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor. * Promotes sales by demonstrating merchandise and products to customers. * Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. * Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. * Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals. * Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand. * Prepares reports by collecting, analyzing, and summarizing information. * Maintains quality service by establishing and enforcing organization standards. * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. * Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information , Basic Safety, Promotions, Understanding the Customer, Verbal Communication