Retail Associate / Key Holder - Rockler Companies, Inc.

This is a customer service role in which the sales associate gives customer their immediate and complete attention by explaining, demonstrating and selling woodworking supplies and tools. When not engaged with a customer, the focus should be on the maintenance of the sales floor including facing, dusting and general housekeeping.

We are currently recruiting for a Retail Sales Associate to join our team in Ontario, CA.

Come work for an industry leader! Rockler Companies, Inc. is a growing national retail, direct mail and publishing organization with retail stores across the U.S. We are one of the largest online resources for woodworkers, and we work tirelessly to bring the industry's most innovative products, thinking and education to our customers. Learn more about our company at www.rockler.com!

Equal Opportunity Employer/Male/Female/Disabled/Veteran

Duties will include:

Handle all aspects of retail sales of company products. Special emphasis should be placed on the Total solution - any related products/ services the customer might need for the project should be shown.
Assist with the maintenance and merchandising of the store to maintain neat, orderly, well stocked and appealing displays.
Ring sales and handle customer refunds.
May assist with unloading truck, pricing, merchandising, etc.

QUALIFICATIONS

High school diploma or Equivalent.
Knowledge of woodworking and hand tools desirable
Previous retail sales experience desirable
Requires an extremely strong service orientation to maximize customer satisfaction. Ability to understand situations where a return or refund of merchandise can be authorized.
Ability to be a team player, outgoing, approachable and congenial.
Must be able to stand for long periods of time; ability to lift up to 50 lbs and participate in team lifting.