Retail Associate / Key Holder - Rockler Companies, Inc.

Our customers love us and so will you! Rockler is a family-owned business that helps woodworkers and do-it-yourselfers create amazing projects out of wood through innovative products, education, and advice.

Are you interested in woodworking or DIY projects? Do you enjoy helping others? If so, this may be the perfect job for you!

We are currently adding to our South Portland, ME team and currently have PT Sales Associates and Key Holder positions available. These are customer service roles in which the sales associate gives customers their immediate and complete attention by explaining, demonstrating, and selling woodworking supplies and tools. When not engaged with a customer, the focus should be on the maintenance of the sales floor including facing, dusting and general housekeeping.

Responsibilities are as follows but not limited to:

• Welcoming and engaging with customers as they enter the store.
• Assessing customers' needs and suggesting solutions to their problems.
• Working with cash registers and processing payments
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day.

Key Holder responsibilities are as follows but not limited to:

• Opens and closes store as directed by store manager. May also perform other management tasks including but not limited to receiving, pricing, and merchandising.
• Working with cash registers and processing payments.
• Handles customer refunds and overrides. Prepares necessary documentation in accordance with prescribed procedures.
• Assist with unloading trucks, pricing and merchandising or any other duties as assigned.

Required Qualifications:

• Energetic, self-motivated, listening and communication skills, bilingual a plus!
• Must be able to stand for long periods of time; ability to lift up to 50 lbs. and safely participate in team lifting.
• Ability to network and build relationships with customers.
• Problem-solving and resolution skills
• Flexibility to work a 5-day retail schedule (9:00a.m.- 7:00p.m M-Sat and 11:00a.m. -4: 00p.m for Full Time or Part Time), and designated holidays.
• Previous sales experience in retail sales environment is a plus, but not required.

The Benefits and Perks:

• We offer competitive Health, Dental and Vision benefits for those eligible.
• Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance if desired.
• 401(k) Profit Sharing Plan along with company match!
• Fulltime are eligible for Paid Vacation, Sick and Float days
• The flexibility of working a Retail Schedule (weekends, evenings & holidays)
• Retail Incentive Plan
• Excellent Employee Discount
• Employee Assistance Program
• And much more!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.