Retail Associate - Snow Island Park - Islands Entertainment

Margaritaville at Lanier Islands

Islands Entertainment, LLC

Job Description

Job Title: Retail Associate

Department: Snow Island

Reports To: Snow Island Management

Prepared Date: 09/2024

SUMMARY Assists guests with selecting and purchasing merchandise in park giftshops. Must be able to maintain a clean work environment, stock merchandise as shop requires, and assist with monthly inventory of merchandise. Responsible for delivering better than the best customer service while enforcing all park policies and procedures.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

• Have excellent customer service and sales skills
• Operate a register accurately
• Keep the gift shop clean and organized
• Provide a friendly and welcoming environment for all guests
• Be knowledgeable about the park and enforce all policies
• Good communication skills
• All other duties as assigned

SUPERVISORY RESPONSIBILITIES

None but does have potential for growth into supervisorial position

QUALIFICATIONS

• Ability to learn the register
• Good communication skills
• Reading and Writing
• Must be 16 years of age

EDUCATION and/or EXPERIENCE

Must be at least 16 years of age

LANGUAGE SKILLS

Be able to speak in the English language. Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and complete reports detailing guest interactions. Ability to effectively present information and give directions with customers and employees.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions in both written and verbal form. Ability to deal with problems involving many variables.

CERTIFICATES

None required

PHYSICAL DEMANDS

The physical demands described here are representative of those an associate must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Retail associates are frequently required to stand, walk, run, climb, balance, sit, talk, hear, and reach, handle, or feel. The associate is occasionally required to lift and or move 50 pounds or more. The associate is required to unload shipments of product and stock the backrooms as well as the gift shop. The associate is also required to stand for periods of time in and out of the gift shop.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, associates are exposed to outside weather conditions including sun, rain, water, high humidity, and excessive heat. The noise level in the work environment is moderate.

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