Retail Experience Manager - Homewood, IL - Best Buy
Homewood, IL
About the Job
As the Retail Experience Manager, you'll assume the leadership duties of an entire store to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee strategies throughout their home location. You'll also share trends impacting your micro-market (local surrounding stores) with the Hub Store Experience Manager. Additionally, you will be responsible for driving employee development and performance management.
What you'll do
What you'll do
- Enable and empower employees to drive world-class customer experiences
- Drive employee experience strategy across the micro-market to drive seamless customer experiences
- Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
- Lead efforts to maximize results or provide course correction as needed
Basic qualifications
- 2 years of experience as a supervisor or manager in business, military or related fields
- 2 years of sales or customer service experience
- 1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
- Retail experience
- Consumer electronics industry experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Source : Best Buy