Retail Mall Manager - Jones Lang LaSalle Incorporated

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary

JLL has an exciting new opportunity to help manage at the Lakeshore Mall in Gainesville, GA during a large redevelopment project.

Lead the property team in meeting the client’s objectives while overseeing the management, operations, marketing and financial aspects.  Manage the Specialty Leasing and ancillary income efforts at the center to drive revenue productivity, occupancy, and presentation of the programs to augment property revenue and enhance the overall shopping experience of a shopping center.

This position calls for an assertive, professional leader with strong management skills and the ability to work collaboratively with on-site personnel, corporate JLL employees and client government representatives.  Other important factors for success include identifying and deploying best practices, as well as the ability to manage and perform to the best interest of JLL and the client.
 

Responsibilities

Management, Operations and Marketing

• Maintain safety, cleanliness and integrity of all areas of buildings, systems and equipment for all property users
• Prepare team to respond in emergency and crisis situations
• Have thorough knowledge of area market including all competitive properties and area demographics
• Maintain an appropriate level of involvement in community affairs representing both the property’s interest and the interest of JLL
• Enforce all tenant lease requirements
• Manage the marketing activities of the property in conjunction with the regional marketing manager
   

Leasing

• Work in conjunction with property’s leasing agent to execute new and renewal leases to meet or exceed client objectives
• Maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs
• Negotiate all tenant rent reduction or termination requests the property’s leasing agent to ensure budgeted leasing activity occurs
   

Specialty Leasing

• Identify and personally pursue new retailers, categories, concepts to support program growth
• Negotiate local and regional deals with assigned retailers
• Collaborate with permanent leasing to identify / incubate key tenants and strategic merchandising plan of the property
• Assist, support and provide guidance to the properties’ specialty leasing team
• Ensure that design criteria and visual merchandising standards are met and maintained

Accounting

• Develop and achieve budgeted net operating income for property
• Manage property’s capital expenditures to budgeted levels
• Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan, marketing budget, and annual report
• Direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports
  Monitor the collections of all rents and execute appropriate collection process
   

Client Relationship

• Establish and maintain an effective working relationship with the property’s asset manager
• Function as primary point of contact to asset manager for all issues relating to the property
• Interact frequently with property’s regional managers and leasing team to ensure consistent high quality interaction with asset management firm
• Formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL
   

Employee Management

• Direct and supervise the activities of all property employees
• Develop a personnel action plan for each direct report to identify opportunities for further career development.  Ensure that all supervisory employees do the same for their direct reports
• Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms
• Coordinate appropriate training for property personnel
• Establish course of action for team to accomplish goals and evaluate results
   

Education, Skills & Experience

• Bachelor’s Degree (B.A./B.S.) – Preferred degree in Business
• 3+ years of experience in retail property management (commercial real estate)
• Bilingual - Fluent in Spanish and English (verbal and written) preferred
• Competency using Microsoft Office, navigating the internet, general use of personal computer
• GA RE License required w/in 120 days
• Excellent verbal and written communication skills
• Demonstrate leadership and professionalism
• Proven financial, analytical and business acumen
• Dynamic, motivated self-starter with a high level of agility
• Lease negotiation, documentation and administration skills
• Exceptional people management skills, preferred

Location:

On-site –Cumming, GA, Flowery Branch, GA, Gainesville, GA

Job Tags:

Property Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.