Retail Ops Development Manager - AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Retail Operations Development Manager partners with Market and Store leadership to help drive improved Variable Operations results such as Market Share, Gross Profit, New and Used Vehicle Sales and Sales CSI through in-store management development and process execution.  The Retail Operations Development Manager ensures that General Managers and Sales Managers know how to implement, coach, train and most importantly execute AutoNation Sales Processes.  The position includes working one-on-one with sales team members and partnering with the HR and Market teams to schedule required and requested process improvement activities based on Market needs.

Organizational Relationships

• Reports directly to the Region Operations Director
• Works closely with other Market and/or Region team members Region Training Manager, UVD,FIDM, FOT, FOD
• Supports General Managers and store management teams
   

Primary Job Responsibilities

• Facilitate AN Showroom and Sales Desk process workshops and train GMs and Sales Managers how to implement, coach to and train those processes to their sales teams
• Train GMs and Sales Managers how to effectively facilitate the sales associate training both in workshop setting and ongoing in-store short training sessions
• Conduct in-store development visits to work one-on-one with GMs and Sales Managers to help them drive business results through improved process execution working with them to develop effective action plans for improvement
• Work one-one-one with GMs and Sales Managers to help them become better leaders, managers, and coaches of their teams.
• Partner with the MP, other Market team members and store management to drive positive results in lowering turnover, improving associate productivity, increasing CSI, Market Share, PVRs and Sales

Marginal Job Responsibilities

• Keep Market President updated on store best practices, opportunities for improvement and concerns
• Assist in major Market or Region sales events such as offsite tent sales as directed.
• Provide feedback to the AN HQ Retail Operations team
   

Minimum Qualifications

• Must meet company’s requirements for employment.
• 3 years automotive retail experience
• Automotive sales management experience required, 2 years strongly preferred
• Proven organizational, communication and presentation skills
• Knowledge of Microsoft Office applications
• Valid state driver’s license.
   

Preferred Qualifications

• 2 years automotive retail training experience strongly preferred
• Bilingual Spanish and English preferred but not required

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

• Exclusive RX Pet program offering discounts on medications

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.