Retail Program Manager - Fantes Plumbing, Heating & Air
Willingboro, NJ 8046
About the Job
Overview:
About Us:
Fante’s Plumbing Heating & Cooling is a leading Home Services company in Willingboro, NJ. Dedicated to providing exceptional customer service and high-quality service. We are looking for a motivated and experienced Retail Sales Supervisor to join our team and help manage the day-to-day operations of our store.
Key Responsibilities:
As a Retail Sales Supervisor, you will be responsible for:
- Supervising and motivating the sales team to achieve and exceed sales targets.
- Providing excellent customer service by answering customer’s questions and ensuring a high standard of customer satisfaction.
- Coaching and training sales associates on product knowledge, sales techniques, and company policies.
- Assisting in scheduling and shift management for sales associates.
- Reporting sales performance, trends, and employee development needs to management.
- Lead and develop a team of marketers to drive free estimates for HVAC system replacements and seasonal maintenance appointments.
Qualifications:
- Minimum of 2 years of retail experience, with at least 1 year in a supervisory role.
- Strong leadership, interpersonal, and communication skills.
- Proven ability to drive sales and provide exceptional customer service.
- Familiarity with POS systems and basic financial reporting.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Availability to work flexible hours, including weekends and holidays.
Benefits:
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- Employee discount on products.
- Paid time off and retirement plan options.
- Opportunities for professional development and career growth.
Source : Fantes Plumbing, Heating & Air