Retail & Recreation Coordinator - Omni Hotels & Resorts

Location

Bedford Springs Resort

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

Job Description

The R&R Coordinator is responsible for providing clerical, administrative, and project management support to the Retail & Recreation Team.  

Responsibilities

• Function as Administrative Assistant to Retail & Recreation Department.
• General office administration including office supply inventory, file maintenance, typing and other clerical support duties as needed.
• Complete MOS audits for Retail & Recreation department.
• Remain alert, courteous and helpful to guests, vendors, and fellow associates at all times.
• Practice safety standards and report any unsafe conditions to the Retail & Recreation Manager
• Assist with weekly orders and inventory control.
• Keep R&R Leadership informed of all complaints, emergencies, or unusual situations.  
•  Ensure high level of interdepartmental communication by serving as a liaison between the R&R team and other departments throughout the Resort.
• Maintain service standards and promote a high level of guest service and team work for all employees.
• Practice excellent telephone etiquette (smile in voice) at all times.
• Direct staff to the appropriate location for assistance with any problems that may occur.
• Birchstreet, Yellow Dog and other administrative duties as determined.  

HOTEL SPECIFIC FUNCTIONS:

•  Respond to any reasonable task as assigned by Manager.  
• Assist with special projects as needed.
• Basic retail and recreation knowledge preferred

MARGINAL FUNCTIONS:

• Respond to any reasonable task as assigned by supervisor or manager.
• Assist in other departments as needed

Qualifications

• High school graduate or equivalent.
• Previous administrative background.
• MUST have very strong computer skills, including advanced proficiency in Microsoft Office programs, Internet research, and the ability to quickly learn new software.
• Ability to work in a fast-paced environment.

• Strong organizational skills with the ability to multi-task.
• Friendly, energetic personality.