Retail Sales Associate B - HMS Host

The Retail Sales Associate is responsible for providing excellent service to all customers through direct

salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient

manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in

the store(s) and offering selection guidance to customers; performs all other responsibilities as directed

by the business or as assigned by management. This is a non-exempt position and typically reports to the

Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.

Essential Functions:

 Performs all functions relating to the handling of merchandise or cash in accordance with

corporate policies

 Administers all point of sale opening and closing procedures in accordance with corporate policy

 Resolves all customer complaints in a manner consistent with company policy, and with customer

satisfaction in mind

 Ensures that all customers receive receipts on all purchases

 Communicates all merchandise needs or issues to appropriate supervisors

 Contributes to the overall display and presentation efforts within the store environment, including

stocking/replenishing merchandise, following visual merchandising guidelines, and general store

housekeeping duties

 Participates in physical inventory counts as required

Minimum Qualifications, Knowledge, Skills, and Work Environment:

 Customer service and cash handling experience preferred

 Requires the ability to speak, read and comprehend instructions, short correspondence, and

policy documents, as well as converse comfortably with customers

 Requires the ability to lift and/or move up to 40 lbs

 Requires the ability to bend, twist, and stand to perform normal job functions

 Experience in retail merchandise sales preferred

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)