Retail Sales Associate - LifeLearn Animal Health

LifeLearn empowers veterinary practices to optimize the way they do business, attract more clients, and improve profitability with a suite of customizable online solutions, including: WebDVM – custom veterinary websites; ClientEd – client education resource; Sofie – virtual DVM assistant; PetNurse – after-hours telehealth support; ALLYDVM – client communication retention software.

Animal health corporations rely on LifeLearn to provide custom digital education, marketing, and communications products and services to help them market to their valued veterinary and pet-owner customers.

LifeLearn’s award-winning competences in digital media, combined with longstanding veterinary content expertise, are just part of why LifeLearn has been named one of Canada’s Fast-Growing Companies from 2015-2019.

As the public face of the company, the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company's products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Pay: $14.00 - $20.00 per hour.

Paid training with sign-on bonus

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

• An Associate’s degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.

LifeLearn employees have a winning attitude and champion innovation, teamwork, and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning opportunities, competitive compensation, rewarding bonus programs, and a wide range of work/life benefits designed to make your life easier.

We are an equal opportunity employer and we don't discriminate against any prospective employee or applicant on the basis of age, disability, race, color, religion, national origin, gender, or veteran status because we believe in you. Our HR policy promotes diversity in the workplace.