Retail Sales Associate - Ariva Group

HKG Duty Free is looking for a Retail Sales Associate to join our team for our Laredo Store. This person will actively seek out and engage prospective customers to sell our product and/or services.

The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. 

Responsibilities:

• Demonstrate, promote, and sell HKG Duty Free’s products and services - Strategically present functionality and key value propositions to prospective customers.
• Develop and foster relationships - Maintain close communications with prospects to close sales and promote customer retention.
• Meet and exceed targets - Achieve monthly and quarterly individual and team goals for new customer acquisition.
• Track progress and results - Record prospect interactions and track goal attainment in CRM system.
• Research and understand target market - Stay abreast of industry trends, best practices, and HKG Duty Free’s overall market opportunity.

Requirements:

• 1-2 years' experience selling a product or service
• Retail sales, Duty Free experience a plus
• High School graduate or equivalent
• Excellent ability to manage and build relationships
• Demonstrated ability to meet and exceed acquisition goals
• Advanced skills in communicating, selling and negotiating
• Unrelenting drive to understand and meet prospective customer needs
• Basi math and computer skills, Word and Excel
• Bi-lingual, English/Spanish

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