Retail Store Manager - Great Opportunity from Bayside Search Group
Santa Clara, CA 95051
About the Job
A major “Big Box” retailer is expanding throughout the US and now opening a new store in the Santa Clara area. This high volume “Big Box” retailer is currently looking for upper management positions and currently looking for an accomplished Retail Store Sales & Merchandising Manager AND a Retail Operations Manager in Santa Clara, California.
They are actively seeking results-driven, high energy and strategic professional with a passion for technology and electronics to assume a pivotal role within their management team.
As the Retail Sales Manager, you will be instrumental in propelling sales growth, nurturing customer relationships, and providing effective leadership to a high-performing sales force.
As the Retail Operations Manager, you will be instrumental in resource management and providing effective leadership to a high-performing operations team.
If you are passionate about driving revenue, fostering exceptional customer experiences, and making a significant impact in the Silicon Valley Area, we would love to see your resume for this great opportunity!
RESPONSIBILITIES:
- Ensure that policies and procedures are being properly carried out at the store level
- Through team leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
- Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
- Provide regular coaching and feedback to supervisors and ensure sales and results are communicated to all associates throughout the store
- Serve as manager-in-charge during absence of General Manager or other store managers
- Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
- Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
EXPERIENCE:
- Five or more years of experience with a major big box retailer, or a sales-oriented retail organization in a high-volume operation, preferably in a commissioned sales environment or within the consumer electronics industry
- A college degree is preferred, but experience is key.
- Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
BENEFITS:
- Flexible Scheduled & Excellent Pay
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts
- Relocation Assistance
- 401K Plan with Company Match
- Vendor & Company Job Training
- Career Advancement
Salary
Competitive Base Salary PLUS Quarterly Bonus
