Retail Store Manager - Spokane - Cannabis & Glass

The Position:

Cannabis & Glass is looking to add knowledgeable Retail Store Managers in Spokane County. Join the most exciting and fastest growing industry in Washington! If you enjoy working with and talking about cannabis, this is the right job for you! Retail Store Managers enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry and a generous incentive program where you can earn free weed! Join our team today and start looking forward to coming to work doing something you love!

Essential Functions:

• Prioritize a positive customer experience for all patrons.
• Foster a fun and safe work environment for all Cannabis & Glass retail employees.
• Lead implementation of change management.
• Hold team members accountable to store metrics.
• Provide store specific insight in order to bolster location-based sales and efficiencies.
• Ensure high standards of cleanliness and safety standards of the store.
• Hold team members accountable to standards and policies of the company.
• Train and develop assistant store managers and retail associates.
• Measure employee performance to document feedback and training.
• Ensure inventory accuracy and compliance to law enforcement standards.
• Be an open vessel of communication between corporate and retail.
• Open availability with the ability to open and close retail locations.
• Work with the Retail Operations Managers to review inventory and employee metrics and action on these as needed.
• Partner with the Retail Operations Managers on various projects and policy implementations.
• Partner with Retail Operations Managers to coordinate maintenance and upkeep of retail locations.
• Flexibility to move between retail and corporate locations on a daily basis.
• Using independent judgment and discretion, discipline and coach team members as they deem necessary and appropriate short of termination to ensure proper operations and conduct.  For all recommended terminations, review with HR and/or managers before final action is taken.
• Work a minimum of 40 hours a week.
• Other duties as assigned.

Working Conditions:

• Job duties may include work indoors and outdoors during all seasons, 365 days/year.
• Employees may be exposed to difficult or stressful customer situations requiring patience and professionalism to effectively handle.
• Work duties may require sedentary activities, active standing, stooping, and/or kneeling. 
• Retail stores are open 365 days a year with shifts typically occurring between 7:00 a.m. and 11:30 p.m.

Minimum Requirements:

• Must be able to regularly lift 25 pounds and occasionally lift up to 50 pounds.  
• Must be able to stand for up to eight (8) hours per day.
• Must be able to proficiently operate computers, tablets and other productivity machinery and technology.
• Must be able to reliably arrive at work on time for scheduled shifts.
• Must be able to ascend/descend a ladder to service displays, products, or service ceiling lights.
• Must be able to type at least 40 words per minute.
• Must be able to move about the retail store, as needed, to assist customers and perform required functions.
• Must be able to remain in a designated work area for up to 8 hours per day with the exception of breaks as required by law. 
• Must be able to position oneself to access products within all areas of the store.
• Must be able to effectively communicate information and ideas so customers and coworkers will understand. Must be able to convey and exchange accurate information in these situations.   
• Must be able to continue to assist customers and coworkers during and after stressful situations resulting from customer service interactions.
• Must be able to accurately observe details at close range in order to recognize, identify, detect, determine and assess objects.
• Must be able to prepare, place and position retail products or items.
• Must be able to effectively communicate information displayed on digital screens.
• Must be able to perform other job duties as assigned.
• You must have the ability to work at all three of our Washington locations.

Job Requirements:

• Minimum of 21 years of age.
• Must have a GED or high school diploma.
• Must have at least 2 years of retail management or direct supervisory experience. 
• Must commit to coming to work sober. We love cannabis but we do not get high on the job.
• Previous retail, sales and/or customer service experience is strongly preferred; although, we are open to experience from other industries as long as it's applicable to this role.
• We do not require previous professional experience in the cannabis industry but would strongly prefer the applicant be a regular consumer of the product.

Benefits and Compensation:

• Pay starts at $25.83/hr not including tips.
• Bonus incentives programs.
• Employee discount includes 50% off smokable cannabis products.
• Generous bonus structure that earns free weed!
• Health, Dental and Vision insurance.
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
• Employee Discount Program offering exclusive discounts from top national retailers.
• Paid Sick Leave (PSL) and Personal Time Off (PTO.)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.