Retail Store Manager - T-Mobile USA, Inc.
Westminster, CO
About the Job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that
employees get the same big love we give our customers. All team members
receive a competitive base salary and compensation package - this is Total
Rewards. Employees enjoy multiple wealth-building opportunities through our
annual stock grant, employee stock purchase plan, 401(k), and access
to free, year-round money coaches. That's how we're UNSTOPPABLE for our
employe
Job Overview
As a Retail Store Manager, you're ready to lead by example, go All IN,
and rally & empower your team to give it their all in becoming the best in
the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar
with all aspects of retail, including hiring, scheduling, training,
marketing, assets prevention & team leadership. Primary point of contact
for employees of the retail store.
Job Responsibilities:
Complete observations of store employees' interactions with customers,
including feedback, to be used in development, training, and coaching
conversations ensuring assigned team trainings are completed on time.
Assist with customer-related issues that would positively impact the
customer's experience within the T-Mobile brand & expectations.
Own store success and take ownership for store employees' work-related
needs, store leadership, staffing and scheduling, maintaining labor
controls, marketing, loss prevention and all other store functions.
Support operational excellence by observing every store function, monitoring
sales and inventory, manage sales tracking and implementing new store
programs and initiatives.
Maintain a neat clean organized store environment at all times.
Seek to hire store employees who are passionate about building long-lasting
customer relationships and are fired up about the T-Mobile Brand, and
digital technology.
Support your team through development, training, and mentoring, driving
behaviors that will lead to earning a place in our customer's hearts and
store employee success.
Lead by example, staying up to date on the latest products, services,
training, and leadership best practices to remain an expert resource to your
te
Support team initiatives and create an inclusive environment
Responsible for the overall productivity results in the store. Drive
operational efficiencies to help minimize risk and protect the store's
assets. Deliver financial results based on key performance indicators.
Identify ways to manage and control store expenses.
Show your team you're invested in their success through personalized
performance management plans and conversations, as well as celebrating
achievements through recognition.
Ensure store employees meet and/or exceed defined, monthly success
measurements
Meet or exceed sales goals for the store. Education:
High School Diploma/GED (Required)
Bachelor's Degree (Preferred) Work Experience:
2-4 years Management experience in retail sales (Required)
2-4 years Sales & sales management experience (Required) Knowledge,
Skills and Abilities:
Communication (Required)
Microsoft Office (Required)
Store Management (Required)
Store Operations (Required)
Customer Service (Required) Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $66,900 - $120,600, inclusive of
target incentives
Base Pay Range: $50,175 - $90,450
The pay range above is the general base pay range for a successful candidate
in this role. The successful candidate's actual pay will be based on various
factors, such as work location, qualifications, and experience, so the
actual starting pay will vary within this range. To find the pay range for
this role based on hiring location, click here.
At T-Mobile, employees in reg lar, non-temporary Retail and Business Sales
roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A
big part of how we care for one another is working to ensure our benefits
evolve to meet the needs of our team members. Full and part-time employees
have access to the same benefits when eligible. We cover all of the bases,
offering medical, dental and vision insurance, a flexible spending
account, 401(k), employee stock grants, employee stock purchase
plan, paid time off and up to 12 paid holidays - which total about 4 weeks
for new full-time employees and about 2.5 weeks for new part-time employees
annually - paid parental and family leave, family building benefits,
back-up care, enhanced family support, childcare subsidy, tuition
assistance, college coaching, short- and long-term disability, voluntary
AD&D coverage, voluntary accident coverage, voluntary life insurance,
voluntary disability insurance, and voluntary long-term care insurance. We
don't stop there - eligible employees can also receive mobile service &
home internet discounts, pet insurance, and access to commuter and transit
programs! To learn about T-Mobile's amazing benefits, check out... For
full inf
EOE Statement
employees get the same big love we give our customers. All team members
receive a competitive base salary and compensation package - this is Total
Rewards. Employees enjoy multiple wealth-building opportunities through our
annual stock grant, employee stock purchase plan, 401(k), and access
to free, year-round money coaches. That's how we're UNSTOPPABLE for our
employe
Job Overview
As a Retail Store Manager, you're ready to lead by example, go All IN,
and rally & empower your team to give it their all in becoming the best in
the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar
with all aspects of retail, including hiring, scheduling, training,
marketing, assets prevention & team leadership. Primary point of contact
for employees of the retail store.
Job Responsibilities:
Complete observations of store employees' interactions with customers,
including feedback, to be used in development, training, and coaching
conversations ensuring assigned team trainings are completed on time.
Assist with customer-related issues that would positively impact the
customer's experience within the T-Mobile brand & expectations.
Own store success and take ownership for store employees' work-related
needs, store leadership, staffing and scheduling, maintaining labor
controls, marketing, loss prevention and all other store functions.
Support operational excellence by observing every store function, monitoring
sales and inventory, manage sales tracking and implementing new store
programs and initiatives.
Maintain a neat clean organized store environment at all times.
Seek to hire store employees who are passionate about building long-lasting
customer relationships and are fired up about the T-Mobile Brand, and
digital technology.
Support your team through development, training, and mentoring, driving
behaviors that will lead to earning a place in our customer's hearts and
store employee success.
Lead by example, staying up to date on the latest products, services,
training, and leadership best practices to remain an expert resource to your
te
Support team initiatives and create an inclusive environment
Responsible for the overall productivity results in the store. Drive
operational efficiencies to help minimize risk and protect the store's
assets. Deliver financial results based on key performance indicators.
Identify ways to manage and control store expenses.
Show your team you're invested in their success through personalized
performance management plans and conversations, as well as celebrating
achievements through recognition.
Ensure store employees meet and/or exceed defined, monthly success
measurements
Meet or exceed sales goals for the store. Education:
High School Diploma/GED (Required)
Bachelor's Degree (Preferred) Work Experience:
2-4 years Management experience in retail sales (Required)
2-4 years Sales & sales management experience (Required) Knowledge,
Skills and Abilities:
Communication (Required)
Microsoft Office (Required)
Store Management (Required)
Store Operations (Required)
Customer Service (Required) Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $66,900 - $120,600, inclusive of
target incentives
Base Pay Range: $50,175 - $90,450
The pay range above is the general base pay range for a successful candidate
in this role. The successful candidate's actual pay will be based on various
factors, such as work location, qualifications, and experience, so the
actual starting pay will vary within this range. To find the pay range for
this role based on hiring location, click here.
At T-Mobile, employees in reg lar, non-temporary Retail and Business Sales
roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A
big part of how we care for one another is working to ensure our benefits
evolve to meet the needs of our team members. Full and part-time employees
have access to the same benefits when eligible. We cover all of the bases,
offering medical, dental and vision insurance, a flexible spending
account, 401(k), employee stock grants, employee stock purchase
plan, paid time off and up to 12 paid holidays - which total about 4 weeks
for new full-time employees and about 2.5 weeks for new part-time employees
annually - paid parental and family leave, family building benefits,
back-up care, enhanced family support, childcare subsidy, tuition
assistance, college coaching, short- and long-term disability, voluntary
AD&D coverage, voluntary accident coverage, voluntary life insurance,
voluntary disability insurance, and voluntary long-term care insurance. We
don't stop there - eligible employees can also receive mobile service &
home internet discounts, pet insurance, and access to commuter and transit
programs! To learn about T-Mobile's amazing benefits, check out... For
full inf
EOE Statement
Source : T-Mobile USA, Inc.
