Retail Store Specialist Full-Time - NEW STORE OPENING! - Ocean State Job Lot
Augusta, ME
About the Job
This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/1128572
New store opening in Augusta, ME!
Join our growing team! All associates receive a 30% store discount!
The pay range for this position is $15.35 - $16.35 / hour and is
based on experience.
Company Overview:
Ocean State Job Lot (OSJL and Company) is a leading $850+ million
general merchandise retailer operating over 150 stores in the Northeast
and a $75+ million shopping center business with OSJL as the anchor
tenant in over 50% of its centers. At OSJL, we are committed to
providing exceptional value to our customers while championing positive
change in our communities and inspiring a more responsible model for
retail.
Job Description:
The Store Specialist role at OSJL plays a key role in creating a
positive and engaging customer experience. This role handles customer
service, processes complex point-of-sale transactions, and ensures the
smooth operation and merchandising of assigned areas all while adhering
to Company policies and merchandising guidelines. The role also provides
oversight of assigned associates and activities.
Key Responsibilities:
- Build lasting relationships by providing exceptional customer
service through the T.R.E.A.T. model, fostering a welcoming
environment.
- Assist customers with inquiries, locate items, complete purchases,
handle transactions accurately, and perform advanced point-of-sale
functions.
- Promote Company-wide customer initiatives (donations, loyalty
programs, promotions).
- Maintain visually appealing displays, restock assigned areas, and
merchandise new items according to Company guidelines.
- Train and coordinate assigned associates, manage breaks according to
policy and regulations.
- Communicate issues and improvement opportunities to store
leadership.
- Maintain a safe and organized environment for customers and
associates through proactive maintenance and cleaning.
- Handle daily damages and returns according to established
procedures.
Qualifications:
- Prior retail merchandising, customer service and/or cashier
experience in other retail environments is preferred.
- Basic math and reading skills, legible handwriting, and good verbal
and written communication skills are required.
- Full-time associates in this role must have availability to work as
needed by the business including nights and weekends.
- Must be 18 years of age or older.
Work Environment:
- Work primarily in a climate controlled environment with minimal
safety/health hazard potential. This position requires extended
periods of moving, remaining stationary, ascending, descending,
and/or positioning oneself to complete various tasks throughout the
shift.
- Responsible for physical activities including using hand tools,
ascending or descending a ladder, moving, reaching, and lifting on a
frequent basis: should be able to lift 35 lbs on a regular basis.
- Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
This job description does not list all the duties of the job. You may be
asked by supervisors or managers to perform other job duties and tasks,
some of which may be essential to the position. Management has the right
to revise this job description at any time. The job description is not a
contract, either express or implied. You are an at-will employee,
meaning either you or the Company may terminate your employment at any
time, with or without notice.
please see: https://joblink.maine.gov/jobs/1128572
New store opening in Augusta, ME!
Join our growing team! All associates receive a 30% store discount!
The pay range for this position is $15.35 - $16.35 / hour and is
based on experience.
Company Overview:
Ocean State Job Lot (OSJL and Company) is a leading $850+ million
general merchandise retailer operating over 150 stores in the Northeast
and a $75+ million shopping center business with OSJL as the anchor
tenant in over 50% of its centers. At OSJL, we are committed to
providing exceptional value to our customers while championing positive
change in our communities and inspiring a more responsible model for
retail.
Job Description:
The Store Specialist role at OSJL plays a key role in creating a
positive and engaging customer experience. This role handles customer
service, processes complex point-of-sale transactions, and ensures the
smooth operation and merchandising of assigned areas all while adhering
to Company policies and merchandising guidelines. The role also provides
oversight of assigned associates and activities.
Key Responsibilities:
- Build lasting relationships by providing exceptional customer
service through the T.R.E.A.T. model, fostering a welcoming
environment.
- Assist customers with inquiries, locate items, complete purchases,
handle transactions accurately, and perform advanced point-of-sale
functions.
- Promote Company-wide customer initiatives (donations, loyalty
programs, promotions).
- Maintain visually appealing displays, restock assigned areas, and
merchandise new items according to Company guidelines.
- Train and coordinate assigned associates, manage breaks according to
policy and regulations.
- Communicate issues and improvement opportunities to store
leadership.
- Maintain a safe and organized environment for customers and
associates through proactive maintenance and cleaning.
- Handle daily damages and returns according to established
procedures.
Qualifications:
- Prior retail merchandising, customer service and/or cashier
experience in other retail environments is preferred.
- Basic math and reading skills, legible handwriting, and good verbal
and written communication skills are required.
- Full-time associates in this role must have availability to work as
needed by the business including nights and weekends.
- Must be 18 years of age or older.
Work Environment:
- Work primarily in a climate controlled environment with minimal
safety/health hazard potential. This position requires extended
periods of moving, remaining stationary, ascending, descending,
and/or positioning oneself to complete various tasks throughout the
shift.
- Responsible for physical activities including using hand tools,
ascending or descending a ladder, moving, reaching, and lifting on a
frequent basis: should be able to lift 35 lbs on a regular basis.
- Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
This job description does not list all the duties of the job. You may be
asked by supervisors or managers to perform other job duties and tasks,
some of which may be essential to the position. Management has the right
to revise this job description at any time. The job description is not a
contract, either express or implied. You are an at-will employee,
meaning either you or the Company may terminate your employment at any
time, with or without notice.
Source : Ocean State Job Lot
