Retail Store Supervisor/Key Holder - Vacaville - Heroic Companies LLC
Vacaville, CA 95687
About the Job
Job Summary
- Totals bill for merchandise, accepts payment, makes change for customers, and maintains and stocks store
- Occasionally oversee and effectively manage all aspects of retail sales environment
General Accountability
- May resolve customer complaints regarding sales and service
- Directs and coordinates activities involving sales of products
- Occasionally determines price schedules and discount rates according to guidelines set by owners
- Assists in establishing strategic marketing plans to achieve corporate objectives for products and services
- Stocks shelves, counters, or tables with merchandise
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales
- Stamps, marks, or tags price on merchandise
- Obtains merchandise requested by customer or receives merchandise selected by customer
- Orders merchandise for customer when items not in stock
- Answers customer's questions concerning location, price, and use of merchandise
- Totals price and tax on merchandise purchased by customer to determine bill
- Accepts payment and makes change
- Wraps or bags merchandise for customers
- Cleans shelves, counters, or tables
- Removes and records amount of cash in register at end of shift
- Calculates sales discount to determine price
- Keeps record of sales, prepares inventory of stock, and orders merchandise
- Performs other related duties as assigned or requested
Job Qualifications
- Minimum Education: High school graduate or equivalent
- Minimum Experience: 3 Years (Retail)
Competencies
- Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason
- Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings
- Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate
- Customer service
- Sales and marketing
- Basic mathematical knowledge required
Source : Heroic Companies LLC