Revenue Analyst - Ocean Reef Club

Summary:

The Revenue Analyst is responsible for tracking the club's revenue and will assist the Executive Director of Finance in implementing the club's yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports and other measurement tools, and present revenue opportunities for the club.

Essential Duties and Responsibilities

Specific duties and responsibilities include the following:

• Prepare and distribute internal forecasts for staffing and financial planning
• Review daily revenue pickup to look for trends and to evaluate our production vs budget and forecast
• Assist with ensuring all rates are loaded and inventory maintenance is correct
• Work with the Conference Sales team to appropriately yield group business, while not impeding on member usage. Update MAR's in Delphi (or other Sales & Catering System) as required under the guidance of the Revenue Manager to ensure optimal use by sales team
• Extract and analyze group spend data upon departure
• Conduct group audit checks (at least monthly) to ensure Delphi and the Property Management System are in balance.
• Periodically audit the reservations team to ensure accuracy of rate quoting, restrictions and selling approach
• Strategize and execute promotions and packages for members. Partner with marketing and build packages in the property management system. Communicate offers to the Reservations Team and provide assistance and training when needed.
• Produce adhoc reports as requested.
• Manage inventory in Passkey for Conference Groups

Qualifications

• Bachelor's degree or equivalent required
• Experience with travel industry reservation systems and hotel property management systems required
• 2 years hospitality experience required
• Previous revenue management experience preferred
• Knowledge of Microsoft Excel formulas and reports required

Skills

• Ability to organize tasks and meet deadlines
• Proficient in use of MS Excel, and MS Access, MS Word, or similar software
• Proficient at statistical and competitive analysis
• Ability to analyze reports and transfer data to other programs
• Excellent oral or written communication skills
• Understands revenue management theory and practice
• Strong attention to detail
• Comprehension of the reservation and group sales process

Education and/or Experience

The successful candidate will have an undergraduate degree in Finance, Economics, Business Administration or a related field.

Language Skills

Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:

• Must be able to sit for long periods of time.
• Must be able to reach, grab and lift objects over shoulder height
• Must be able to squat and kneel down on regular basis
• Must be able to bend & twist upper body to reach up, down or side-ways on regular basis

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be a team player and provide lateral service.
• Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
• Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
• Be willing and able to work when needed, including weekends & holidays.

Attendance, Appearance and Conduct:

Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.

Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.

As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor.

Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.

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