Revenue Audit Manager at Laguna Development Corporation

JOB DESCRIPTION

Position Title:                          Revenue Audit Manager               

Department:                           Finance - Revenue Audit                                          

Employment Classification:    Exempt

Position Summary/General Description:

Under direct supervision of the Site Controller, the Revenue Audit Manager supervises the Revenue Audit staff and ensures that all audits are completed daily. The Revenue Audit Manager ensures adherence to regulations, policies and procedures to safeguards and accurately report company financial data.

Expectations:

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
• Act as a role model within and outside LDC.
• Maintain a positive and respectful attitude toward customers and co-workers.
• Consistently reports to work on time prepared to perform duties of position.

 Essential Duties & Responsibilities:   

• Manage the Revenue Audit team, including training, development, review and discipline.
• Manage the Revenue Audit process, including the recording of daily transactions, monthly totals, and reconciliation of paperwork.

• Review all audit exceptions issued by auditors and work with other managers to reduce exceptions and improve internal controls.
• Updates/reviews the DRR daily.

• Ensure the compliance of revenue audit and revenue outlets to Tribal Internal Control Standards and generally accepted accounting principles.
• Effectively respond to common inquires or issues from regulatory agencies, external customers and internal customers (internal management and staff).
• Analyze and audit internal control policies and procedures for the profit centers.
• Perform random audits of profit centers as needed or requested.
• Develop and/or prepare specialized reports as needed or requested; prepare and give oral/written presentations as necessary.
• Maintain sensitive information and protect sensitive information from unauthorized release, loss or alteration.
• Effectively respond to common inquires or issues from regulatory agencies, members of the business community and the internal management of operation staff.
• Make rapid decisions with limited resource data available.
• Manage projects (e.g. develop time lines and evaluates results).
• Exercise sound personnel management practices that are firm and fair. 
• Maintain knowledge of generally accepted accounting principles.
• Knowledge of basic casino accounting and audit methods. 

• Actively participate in annual Leadership Development training.
• Actively participate in LDC succession planning and team member development programs as required. 

• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

• Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events. 

• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Discipline employees and recommend the hiring and firing of employees as required (according to LDC guidelines).
• Maintain Title 31 Certification and oversee the audit and filing of Currency Transaction Reports
• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience

• High School Diploma or GED Certification required.
• Bachelor’s Degree in Accounting, Finance or related field strongly preferred. 
• 1-3 years’ experience in a Management or Supervisory position preferred. 
• Must have at least one year of experience in a financial or accounting department.
• Revenue audit or casino experience preferred.

Licensing & Certification:

• None.

Computer Equipment, Software, Machinery:

• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)
• Standard office machine equipment
• Gaming enterprise software.
• Experience with Timekeeper Software.

Essential Physical Requirements:  

• The job requires the ability to bend over, crouch/stoop, hear, sit, talk, turn/twist, walk, see, and repetitively use hands 51-100% of the time. 
• The job requires the ability to balance/climb, kneel, reach overhead, and stand 25-50% of the time. 
• The job requires the ability to push/pull, carry, lift, and slide/transfer 1-25 lbs. 51-100% of the time. 
• The job requires the ability to push/pull, carry, lift, and slide/transfer 25-50lbs. 25-50% of the time. 

 Essential Mental Demands:

• Requires the ability to solve problems, organize, plan, make decisions, interpret data, read and write the majority of the time.

 Manager Responsibilities:

• Train, discipline, schedule, apportion work among employees, appraise productivity, and measure performance.

 Work Environment (inside/outside):

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 
• The job is performed indoors in a Casino environment. 

Other Requirements:

• Must pass a pre-employment alcohol/drug screening.
• Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide/maintain a valid New Mexico drivers’ license.
• Must comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification.