Revenue Cycle Manager - UC Health

Job Description

UC Health is hiring a full time Revenue Cycle Manager

Responsible for the management, leadership, and coordination of all activities associated with revenue cycle systems and reports. Interacts with vendors, consultants and other departments to ensure efficient and effective use of the financial and revenue cycle systems. Provides direction to one or more Revenue Cycle support teams, as well as, project leadership as it relates to the various revenue cycle systems. Responsible for all the daily activities associated with the Systems/Reports area. Provides instruction and training of staff. Sets expectations, manages performance, rewards, coaches, provides feedback and performs yearly evaluations of each member of the team.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

Responsibilities

Leadership:

• Establishes the direction and influences the staff to follow the direction through effective decision-making, planning, and problem solving.
• Creates a high energy climate and influence others to follow direction
• Remains poised and confident in demanding situations
• Takes ownership and responsibility for decisions, deals with ambiguity and stays on task.
• Demonstrates a strong commitment to customer service.

Organizing:

• Allocates and configures resources to accomplish the preferred goals and objectives established in the planning process in an optimum fashion.
• Maintains employee performance documentation and employee time records.
• Maintains unit operations with consideration to corporate compliance, cost containment, employee relations, and quality customer service

Project Management:

• Develops or assists in the completion of project charters, with appropriate details for size of the project, assigns and monitors tasks to the team members.
• Provides effective project coordination with vendors, consultants, staff, systems, and users, provides staff and resource project plan estimates.
• Provides accurate and timely individual and project status reports.
• Gathers updates of project status weekly and ensures timely resolution of project issues.

System definition:

• Oversees the maintenance of the revenue Cycle support systems to insure compliant setup
• Effectively coordinates and facilitates user interaction with Systems and IS to define and validate system requirements
• Oversees the maintenance of the Revenue Cycle Support systems to insure compliant setup
• Effectively coordinates and facilitates user interaction with Systems and IS to define and validate system requirements
• Manages and/or performs the development of clear and complete functional applications and/or technical specifications
• Attends meetings within the departments that affect staff work, payer changes and system changes
• Coordinates the development of appropriate contingency plans for hardware/software processes

Management of System and Report Activities:

• Encourages and displays actions that result in highest client satisfaction
• Provides effective coordination with vendors, consultants, users, IS&T and systems staff
• Provides effective direction to one or more application system teams
• Ensures that change management procedures are followed
• Ensures that project plans are followed and updated
• Maintains quality process and review of team members' output
• Coordinates and directs meetings between departments
• Responsible for interviews, hires, and performance evaluation of associates within the unit
• Communicates performance expectations and actively mentors personnel for success

System Development and Support:

• Oversees the execution of requested Revenue Cycle reports
• Manages or performs the development and documentation of alternative solutions to systems issues and problems
• Manages the development of databases according to standards
• Possesses detail knowledge of the applications and/or systems that are implemented and supported within their team so that the individual can give guidance, set direction, and support as needed
• Provides input to system reports, including updates that occur within the department

Qualifications

• Minimum Required: Bachelor's Degree in Business or Management. *Bachelor's Degree combination of education
• Preferred: Master's Degree.
• Minimum Required: 3 - 5 Years equivalent experience.
• Preferred: 6 - 10 Years equivalent experience.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment.